A man has accused a United Airlines flight attendant of shaming him and his wife over their special needs child's behavior during a flight from New Delhi to Newark.
19.07.2023 - 09:43 / cntraveler.com
It’s no secret that being a flight attendant is no easy task. From long hours and days away from home to potential delays and unruly passengers, it takes a special type of person to survive and thrive on the job. Cabin crew training is intense and can take months to complete, and covers everything from food hygiene and incident reporting to fire fighting, terrorism awareness, and even how to deliver a baby. But many cabin crew claim that the trickiest and most challenging part of their days involves customer service: dealing with passenger requests, worries, nerves, and, at times, disorderly behavior. So we spoke to an ex-flight attendant to find out what you should never do on a plane.
“We used to refer to the cabin as the jungle”, says Charlotte*, an ex-cabin crew member who has worked on the Airbus A380 and Boeing 777 aircrafts. “There were so many people with different perspectives, demands and expectations, all crammed into a flying tin. There are so many variables and things that could happen that are totally out of your control, so every day we wondered whether we’d have a passenger do something that most people on the ground would think is absurd.”
Below, Charlotte tells us some stories about her time as cabin crew, revealing what flight attendants hope you’d never do on a plane. Some may seem obvious, but all are experienced incidents that have happened at one time or another, so take note and try your best to make their job that little bit easier.
*names have been changed
Without stating the obvious, smoking on planes is dangerous—not only is there a risk of fire, but it’s harmful to fellow passengers and has the potential to clog the aircraft’s pressurisation valves. “You’d think people would consider the
A man has accused a United Airlines flight attendant of shaming him and his wife over their special needs child's behavior during a flight from New Delhi to Newark.
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