World of Hyatt members can now apply earned or gifted suite upgrade awards and club access award certificates to new bookings online or in the Hyatt app. This adds valuable flexibility for high-tier elite members, who previously needed to call to utilize these benefits.
If you want to add one of these certificates next time you book as a World of Hyatt elite member, here is everything you need to know.
Related: Is Hyatt Globalist status worth it?
When searching for rooms at hyatt.com, look for new buttons under "Eligible Awards" at the top of the search results, next to any Guest of Honor awards you may have in your account.
These buttons allow you to apply suite upgrade awards or club access awards as you search.
Applying either award will show the upgraded room with the award applied for the original price, whether you are paying in cash or World of Hyatt points.
When these awards are unavailable for your selected property on your selected dates, the new buttons will be grayed out. Remember that many brands do not offer club rooms, while standard suites may be sold out for your preferred dates.
If you're booking through the Hyatt app, expand the "Available Awards" section by clicking on the blue plus symbol and selecting the award you want. We always recommend redeeming the award that is expiring soonest.
This new functionality not only makes it easier to use these awards but also clarifies the exact room types eligible for upgrades. Many properties specify the suite (or suites) to which a traveler can upgrade with the verbiage, "This is a standard suite." However, some do not, forcing members to call and inquire about eligible rooms before booking.
Now, it should be clear which accommodations can be booked using suite upgrade awards.
Unfortunately, World of Hyatt members cannot combine multiple awards on the same stay, so if you have a free night certificate and a suite or club certificate to redeem, you must choose one or the other.
In our testing of the new upgrade options, we could not add a suite upgrade award or club access award to an existing reservation, so World of Hyatt members may need to call Hyatt to manually add these.
Related: How to earn up to 6 free nights with Hyatt Brand Explorer
The World of Hyatt program is among the most generous regarding upgrades for its elite members. Suite upgrade awards allow members to confirm an upgrade — in advance — to a standard suite for a stay of up to seven consecutive nights (subject to availability). While top-tier Globalist members can receive complimentary space-available upgrades to suites when checking in, this is not guaranteed, so Globalist members can opt to apply for an award to ensure they can enjoy a suite for their chosen stay.
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