An airline losing your luggage is a surefire way to ruin the start of a holiday. You don't want to have to be buying emergency clothes when you should be sipping cocktails on the beach instead.
04.02.2025 - 12:37 / insider.com
"I haven't heard from Brittany in a couple of days." My best friend, Jasmine, frantically reached out to my sister, Ashlie, after trying and failing to get a response from me every way she knew how, from Instagram, X (formerly known as Twitter), and even email after my location hadn't updated from the Atlantic Ocean for days while I was on vacation.
Here's how the nightmare started: After days of ritzy beach clubs and soaking up the vibrant warmth and wealth of culture in Cannes, the perfect boat day on my 10-day South of France itinerary had finally arrived.
Our group of five settled onto the bow of our chartered yacht, seated with Champagne and snacks off to explore the fabulous French Riviera . Yet, we were met with choppy waters minutes after leaving the dock. Immediate unease seized us all as waves crashed onto the boat, followed seconds later by the captain pounding on the glass, urging us to return to the back of the boat. We scrambled to the back one by one, the walkway slippery as the boat rocked.
As the waves became more fervent, I reached out to hold the railing and watched as my phone hit the water in the sudden upheaval and immediately disappeared into the depths.
For a moment, I stood frozen, eyes glued to the spot where the phone had vanished, thinking, "This did not just happen!" Then, I quickly snapped to reality as the intense waves continued to thrash our boat.
Recounting the details of the now-long-gone phone initially dampened the mood, but as the storm passed, so did the worry. Surrounded by massive yachts , crystal blue waters, and bright sunshine, the energy returned to the boat, and our crew continued on.
For many, that moment would have been the perfect excuse to free themselves from the chains of the device that traps most of us from the moment we rise to the second we close our eyes in a never-ending cycle.
But losing my phone in the middle of a 10-day trip plunged my dream vacation into chaos. It made me rethink phone safety and the steps I wish I had taken before boarding the flight to Nice to minimize travel disruption.
I was able to use my friend's phones to contact my family, but I still lost access to a number of essential contact points. I organized the trip, so it was especially inconvenient, as I was now unable to use my phone to connect with Airbnb hosts for check-in; I had no access to WhatsApp or to my Gmail account to confirm reservations.
In the age of two-factor authentication , logging into your account from a new device, even a friend's phone, is nearly impossible without having a way to verify your identity through a second trusted device. Multiple times, I received messages like, "A code will be sent to your phone to verify your
An airline losing your luggage is a surefire way to ruin the start of a holiday. You don't want to have to be buying emergency clothes when you should be sipping cocktails on the beach instead.
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