IDEAS: Hotel Indigo Launches Neighborhood Borrowing Program

15.11.2023 - 04:05 / skift.com / Ihg / Adam Stacey

Hotel Indigo has launched a new program wherein residents in the US and UK who share a zip code, or postcode, with select Hotel Indigo’s are now able to “borrow” everyday essentials at no cost. 

The ‘Borrowed by Hotel Indigo’ program has been designed to ‘reignite the popular habit of lending to a neighbor,’ according to a release.

So starting this month, locals will be invited to borrow what a survey from the brand has revealed as the most commonly borrowed items, including coffee, tea, sugar and olive oil.

The initiative has taken inspiration from the brand’s latest marketing campaign, which has been created to position the brand as the ‘World’s Neighborhood Hotel’.

A post shared by Hotel Indigo (@hotelindigo)

“When our hotels join a neighborhood, we become a part of the fabric of the community. We put it at the heart of everything, and we welcome the neighborhood and its people into our spaces – it’s how we create an authentically local experience for our guests. Everyone knows the adage of ‘borrowing a cup of sugar’ from your neighbor – with this program, we want to embody this idea of being a good neighbor and strengthen social connections with those inside and outside of our hotels,” said Carol Hoeller, vice president global brand management for Hotel Indigo.

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