In Boston's Historic Back Bay, CitizenM's Newest Hotel Is Proof That High Style Can Be Affordable

10.12.2024 - 21:46 / matadornetwork.com

From the first step through the trademark red-tinted revolving door, I knew I was in for something different than I’d ever experienced with a hotel. Something unique. I’d never stayed at a citizenM property before but have received recommendations in the past from friends.

Stepping through the revolving door of the citizenM Boston Back Bay, I found myself in a small initial lobby leading to a single elevator surrounded by a floor-to-ceiling display of quirky, eclectic artwork and sculptures. It was a perfect introduction to the hotel brand’s signature mix of high design and approachability.

The recently opened property marks the 36th citizenM location worldwide and the brand’s largest to date, with 399 rooms. It’s also the second Boston property for the hotel brand, with this edition set in the heart of Back Bay. One of Boston’s most iconic neighborhoods, Back Bay is known for its Victorian brownstones, trendy shops, and bustling restaurants. Its mix of historic charm and modern city life is the perfect backdrop for the bright, lively hotel.

The lobby elevator took me to the living room, the hotel’s main hub where you can eat, work, and play in the community. You can also check into your room there, which is offered self-service at computer kiosks. Friendly staff is available to help if needed. The process was quick and efficient, adding to the hotel’s overall modern feel.

Photo: Kevin Payne

As I ascended to the guest floors, I was greeted by red carpets displaying maps of Back Bay. My room, though compact, was cleverly designed, reminiscent of some European hotels or high-rise properties in New York City but more functional. The efficient use of space made me feel comfortable and at ease, ensuring a relaxing stay.

The extra-large king-size bed is clearly the focal point of the room, placed snugly against a wall-to-wall window with blackout blinds and electronically controlled curtains. This arrangement made the bed feel like a sanctuary. It was a cozy spot to relax while enjoying the neighborhood views.

Despite the room’s modest size, its smart layout maximized every inch. Deep storage drawers under the bed offered space for luggage and clothing, and a desk provided just enough room to work if desired. There’s a small room safe in the storage drawer while the mini fridge sits within a vanity.

Photo: Kevin Payne

citizenM doesn’t play when it comes to technology. It plays a significant role in the room’s allure. Everything was controlled by an iPad mini — lights, curtains, temperature, and entertainment. I spent part of my stay playing around with the mood lighting, setting the colors based on the time of day and itinerary just for fun. The room comes equipped with a large smart TV at one end of the bed,