Does this week mark the day the lifestyle hotel died? Depends on who you ask.
17.09.2024 - 21:11 / travelpulse.com / Claudette Covey
This article originally appeared in the September issue of AGENTatHOME magazine. Subscribe here to receive your free copy each month.
AGENTatHOME caught up with Pilar Arizmendi-Stewart, vice president of sales and marketing-the Americas for Palladium Hotel Group, to discuss the many competitive advantages that the company’s Family Selection hotel-within-a-hotel program.
How long has Palladium Hotel Group offered the Family Selection concept?
Palladium Hotel Group introduced Family Selection in 2018 in Puerto Vallarta and Costa Mujeres to provide a VIP family-focused experience. The concept is available at resorts such as the Grand Palladium Costa Mujeres Resort & Spa and Grand Palladium Vallarta Resort & Spa. In December 2023, the concept expanded to the Riviera Maya’s newly renovated Grand Palladium Kantenah Resort & Spa.
What is the response from guests who have stayed in Family Selection accommodations?
Guest feedback to Family Selection accommodations has been overwhelmingly positive. The concept’s unique offerings, including private check-in lounges, exclusive pools, family-friendly amenities and dedicated Family Hosts, have been well received by families. The specialized services and activities ensure that both children and parents have a memorable and enjoyable vacation experience. The expansion of Family Selection is evidence of the success and popularity among families.
A Junior Suite at the Grand Palladium Vallarta Resort & Spa. (Source: Palladium Hotel Group)
What makes the Family Selection features and amenities so special?
Family Selection offers a luxurious all-inclusive experience tailored for VIP families. This offering elevates family travel with top-tier amenities, including personalized butler service, a dedicated reception area, an exclusive pool and a private restaurant. Families can enjoy luxury rooms with specialized services such as a welcome basket for kids, a customized minibar, unpacking and packing services, turndown and pillow services, 24-hour room service and more.
Family Selection at Grand Palladium Costa Mujeres, Grand Palladium Vallarta and Grand Palladium in Riviera Maya ensure families will enjoy unparalleled comfort, personalized services and premium amenities.
Kids will love the Play at Palladium with the Raggs’ entertainment program, which headlines a delightful case of five musical pups. Young visitors are invited to immerse themselves in a thrilling weekly itinerary brimming with captivating shows and engaging activities alongside the beloved Raggs characters.
At Grand Palladium Costa Mujeres, kids can enjoy Le Petit Chef, an interactive dining experience designed specifically for families, elevating their culinary adventure.
A Junior Suite at the Grand Palladium
Does this week mark the day the lifestyle hotel died? Depends on who you ask.
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