Amtrak is launching a new route between Chicago and Miami this fall that will whisk passengers from the Midwest to the Sunshine State in 47 hours.
13.09.2024 - 09:46 / nytimes.com
Young, old, families, unaccompanied minors, elite status holders, it didn’t seem to matter.
No one got a break when the CrowdStrike software outage upended global air travel in July, triggering flight delays and cancellations on multiple carriers that stranded thousands of travelers around the world for days.
In the weeks after the outage, we asked affected readers to share their experiences during the incident and more than 230 of them responded, almost unanimously telling us that the airlines failed at every point of travel, for every kind of traveler.
Airline apps malfunctioned. Gate agents were simply overwhelmed. Vouchers for hotels or food were mostly unavailable or inadequate. And stuck travelers said that even if they spoke to an agent or got through to customer service, they received incomplete and inconsistent responses. Almost two months later, requested reimbursements for food, accommodation and transportation expenses are still outstanding.
While complaints about all the affected carriers turned up, more than half of the responses stemmed from issues with Delta Air Lines, which struggled more than most other airlines in getting operations back to normal in the days after the outage.
Here’s what our readers told us about how the outage upended their travels — and where the airlines let them down.
In the United States, disruptions hit at least six airlines early Friday, July 19. The major carriers Delta, United Airlines and American Airlines, which relied on computer systems that used CrowdStrike software for critical operations such as passenger check-in and crew scheduling, were especially hamstrung. Delta alone said it canceled 7,000 flights over a five-day period, including 40 percent of its scheduled flights for July 21. (In contrast, Delta canceled only nine flights on Aug. 30, the busiest travel day of the Labor Day holiday weekend, according to a flight-tracking company, FlightAware.)
Amtrak is launching a new route between Chicago and Miami this fall that will whisk passengers from the Midwest to the Sunshine State in 47 hours.
As a beer aficionado, I've been to my fair share of brew festivals throughout the US, several of which were "Oktoberfest" themed.
There’s never a wrong time of year to visit the Berkshires, the mountainous stretch of western Massachusetts located just 140 miles north of New York City. You can thank the fall’s vibrant display of foliage, summer’s Tanglewood music festival that draws crowds from all over the world, and a steady tide of new hotel openings to take advantage of as cozy winter getaways and for ski season. The region also has strong roots as an artists community, with a robust community of galleries, independent boutiques, and museums. And for city dwellers looking to stretch their legs, the Berkshires is also home to scenic hiking trails and winter slopes for every activity and ability level.
When you board Amtrak’s Auto Train, you’re doing something unique that happens on no other train within the Amtrak system. First of all, you and your vehicle (car, motorcycle, van, small trailer, or SUV if it meets the measurement limits) must both be on board. You can’t go without it and it can’t go without you.
There are plenty of amazing leaf-peeping opportunities in the US. A romantic road trip to see the covered bridges of New England is one, taking an air balloon ride to see the foliage from above is another. But the most relaxed and nostalgic way to experience fall in all its glory is by train. There are multiple vintage railroads in the United States that will transport you back in time while you admire the fall colors, but few do it as well as the East Broad Top railroad.
Renting a car from the airport is a vey convenient way to explore a new city independently, but convenience has a price, and it’s often very high. Once you’ve added the airport fee, the damage insurance, and the liability insurance on top of the price of your rental, you’re often looking at a daily amount that reaches three figures. Car rental companies do vary their prices from one airport to the next, however, and some are significantly cheaper than others.
I met my partner in New Orleans right before COVID changed everything, and I never thought our relationship would involve dealing with international borders and visa rules. As an Australian, I was used to long-haul flights, but the emotional challenges were something I didn't expect.
Nobody understands the magic of Amtrak's California Zephyr train quite like Brad Swartzwelter, better known to passengers as Conductor Brad.
Halloween isn't just about dressing up and devouring candy by the pound. It's also the perfect excuse to explore some of the most haunted places in America. Why settle for a theme park haunted house when you can visit these historic destinations allegedly frequented by ghosts?
Just as September or «National Passport Month is underway, the U.S. State Department has released additional dates for its ongoing passport fairs, making applying for a first time passport even easier. The agency published an updated schedule for September and October, which will take place in many states including California, Georgia, New Jersey, Ohio, and Pennsylvania. For example, the Seattle Passport Agency will be open on Saturday, Sept. 28 from 9am-2pm, where the office is regularly closed on weekends. Applicants should be advised that appointments are required, and can be booked on the office’s website. Other events include the Boston Passport Agency on Sept. 26, Atlanta Passport Agency on September 28, the University of Texas at Dallas on September 28, the Broward County Clerk in Ft. Lauderdale, FL on Oct. 12, and more.
Sep 18, 2024 • 8 min read
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