Tested: How Kyte Is Making the Often Frustrating Car Rental Process More Seamless
25.09.2024 - 14:46
/ matadornetwork.com
Waiting in a rental car line is high on my list of things I try to avoid after a flight. This was confirmed on a recent trip to Washington when I saw hectic crowds squeezing around the construction at Seattle-Tacoma International Airport. This time around, I avoided them all with Kyte, a rental car company started in 2020 that delivers cars right to you or offers pick-ups and drop-offs at lots near select airports.
I rarely rented a car on my travels before I became a dad in late 2022, either for my frequent work trips as a travel writer and editor or for my own personal trips. I always packed light, and kept my schedule flexible to accommodate whatever public transportation had to offer (which often also meant a fair bit of walking). Traveling with a kid comes with a lot of literal baggage that’s not public transportation friendly. Another benefit? It opens the door to more easily explore rural areas around the cities I visit most.
The concept of Kyte will be familiar to anyone who has used any of the app-enabled services that have popped up over the last decade and a half: minimum human interaction (about 10 minutes with someone to check in and drop off a car, zero interaction with other people using the service); booking, verification, and alerts all handled immediately through an app; and often lower rates than the old way of doing things.
It does differ in a significant way from the Ubers and Airbnbs of the world, however. Kyte is not a peer-to-peer service that’s part of the “sharing economy.” Kyte owns all of its vehicles through a fleet provider, and professionally maintains the cars for the up to two years the company uses them.
“I previously worked at Uber and saw that people were always in search of convenience when it came to traveling,” Kyte cofounder Nikolaus Volk says in an email. “No one wants to wait in lines or be waiting for a driver. There were only these outdated methods when it came to renting a car and that always involved going to the airport or car rental storefront. There wasn’t an option to get a car for those short trips (and one that comes to your doorstep), and that’s where we started to design the model from.”
Kyte started during the pandemic, and only operates in a select set of cities. That limits use to people traveling to or using 12 major cities as a base where they can pick up or drop off their rental. More metro areas in the United States, as well as international, are set to be announced in 2025 as growth continues, Volk says. It’s important to note that currently cars are only available for use in the US. Users are responsible for the full cost of anything that happens if a vehicle is taken into Canada or Mexico.
Kyte is available in the following markets as of