I love visiting kitschy or unique tourist landmarks on a road trip or weekend getaway. In fact, after visiting all 50 states solo, I've enjoyed my short visits to nearly all the major tourist attractions in the United States.
18.09.2024 - 10:45 / thepointsguy.com / Tampa International / Paul International
It's been a busy and expensive year for travel, with record-breaking crowds and rising prices across the board. But according to a new report from J.D. Power, that hasn't stopped travelers from enjoying the journey — especially if they're traveling through some of the country's best airports.
This year, Minneapolis-Saint Paul International Airport (MSP), John Wayne Airport (SNA) in Orange County, California, and Indianapolis International Airport (IND) ranked at the top of their respective categories in the market research firm's 2024 North America Airport Satisfaction Study.
In the "mega" airport category — which J.D. Power defines as airports with 33 million or more passengers per year — MSP took the top spot with a score of 671 on a 1,000-point scale.
Detroit Metropolitan Wayne County Airport (DTW) was the runner-up in the mega category with 643 points, while Phoenix Sky Harbor International Airport (PHX) came in third with 633 points.
At the other end of the spectrum in the mega list, Newark Liberty International Airport (EWR) finished in last place for the third year in a row, with a score of 552.
The "large" airport category, which includes airports that see 10 million to 32.9 million passengers each year, was led by SNA, with Tampa International Airport (TPA) coming in second, followed by Kansas City International Airport (MCI) in third.
IND was the top-rated "medium" airport, which J.D. Power defines as those with 4.5 million to 9.9 million passengers annually.
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J.D. Power's methodoly determines a scoring system out of a possible total of 1,000 points. The scores are based on surveys from 26,290 U.S. and Canadian travelers completed between August 2023 and July 2024, with questions across seven key factors: ease of travel through the airport, level of trust with the airport, terminal facilities, airport staff, experience departing from the airport on the ground, food and retail experience, and the experience arriving at or traveling to the airport.
Even with various headaches this year, J.D. Power found that airports had generally fared well despite the record crowds; 60% of passengers surveyed said that they had positive experiences at the airport and enjoyed spending time there, while another 59% said that the airport had helped "alleviate the stress of travel."
Notably, however, passengers are spending less money, on average, in the terminals, suggesting that rising prices are taking a toll even as more people spend on vacations.
"Huge air travel demand has not slowed down in North America, despite the steadily rising costs of flights, ground travel, hotel rooms and pretty much anything you can buy in an airport,"
I love visiting kitschy or unique tourist landmarks on a road trip or weekend getaway. In fact, after visiting all 50 states solo, I've enjoyed my short visits to nearly all the major tourist attractions in the United States.
I think of myself as a well-traveled individual with a very solid knowledge of geography and tourist sights. Most of the people at Matador Network see themselves in the same way. After all, we live and breathe travel day in, day out. Yet, apparently, none of us know much about Germany.
The Malta Tourism Authority (MTA) is planning to increase its staff presence in the North American market and will open an official MTA office in New York in 2025, according to Carlo Micallef, CEO, speaking at an event in New York for the travel industry and travel media. The eventual objective, he said, is to have a nonstop flight to Malta from the U.S.
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There’s a satisfaction shake-up for airports across North America. The latest J.D. Power 2024 North America Airport Satisfaction Study ranks the airports overcoming high crowds to deliver a positive experience for travelers and compares them with those that aren't able to keep up the pace of demand. The top five ranked «mega» airports are: Minneapolis-Saint Paul International Airport, Detroit Metropolitan Wayne County Airport, Phoenix Sky Harbor International Airport, John F.
Navigating the world of airline loyalty programs can be extremely challenging. Understanding mileage programs involves confusing tables and complex math for how flights, status, and other perks are accessed. It gets even more complicated when carriers suddenly change how points are earned and redeemed or devalue them. To help take some of the guesswork out of which companies offer the best value for travelers, Point.me, a points and travel reward search platform, just released its inaugural ranking of 62 global airline loyalty programs.
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As fall road trip season is officially underway, a new study shows just how different car rental prices can be around the country. When it comes to the most expensive city to rent a car, travelers will find the highest price ins Little Rock, Arkansas, according to a new study from Cheapcarrental.com, which compared prices at 100 different U.S. airports from September to November. The average rate for the cheapest car at Little Rock’s Bill and Hillary Clinton National Airport (LIT) came in at $95 per day.
I was in 10th grade, and I was ahead of the trend. My New Balance 574s, ordered with great apprehension from Urban Outfitters and freshly unboxed, were a deep gray suede. The “N” of the brand’s logo, crimson as it was, supplied delicious contrast. Waiting to enter the chemistry lab of my high school’s newly-constructed science wing, I swanned a bit. Sneakers had only recently been incorporated into the dress code, and my peers largely remained in their deflated, untied boat shoes, not ready to step into the future, or donned the same Nikes they’d need for the afternoon’s sports practice (I, on the other hand, did theater after school). I expected praise for, perhaps envy of, my daring. The year is 2015 and yet I am still unprepared for what I receive instead: a gleeful chorus of “What are those?” accompanied by the cruel but requisite air traffic director–esque pointing.