This passenger experienced involuntary denied boarding on Alaska Airlines. What were her rights?

Passengers departing San Francisco International Airport (SFO) can check their bags in the airport's parking lot thanks to its remote airline check-in service, which the airport launched Nov. 19.

United Airlines has introduced a new way to pay for snacks and drinks on its aircraft.

One of the biggest worries when flying is that your luggage will get lost. Arming your suitcase with an AirTag has become quite popular, and Apple has now teamed up with over fifteen airlines to make it even easier to track down your checked baggage.

Last January, Shandy Brewer boarded an Alaska Airlines flight from Portland, Ore., to Ontario, Calif., en route to her grandmother’s birthday celebration. She was seated in the 11th row, between her father and a stranger. Shortly after takeoff, Ms. Brewer and the other passengers heard a loud bang. She couldn’t see that 15 rows behind her one of the plane’s doors had blown off, exposing passengers to open air at 16,000 feet.

If you are flying on a regional flight in the U.S. today, chances are it's on an Embraer E-Jet.

At first, the ease is anxiety inducing. What do you mean I need to arrive at the airport only 20 minutes before takeoff?

At first, the ease is anxiety inducing. What do you mean I need to arrive at the airport only 20 minutes before takeoff?

Luxury cruise line Regent Seven Seas Cruises is making it easier to sail in style by offering up to 40 percent off trips across the world. 

On the evening of July 19, six members of my family were set to fly La Compagnie, a French business-class-only airline, from Newark Liberty International Airport to Nice, France, for a long-planned trip that included the Paris Olympics. When my husband and I arrived at the airport, the other four had already gone through security. The La Compagnie agent congratulated me on my (obvious) pregnancy and asked how far along I was. I answered truthfully: 28 weeks and a day. She said I needed a letter from my doctor saying I was OK to fly. But every doctor and midwife I had spoken to about the trip reassured me it was safe, including the midwife I saw the day before at my 28-week checkup. Even though she was attending someone else’s labor that evening, she managed to send a letter, first through a patient portal and then via email directly to La Compagnie, along with her provider identifier number and, when the staff insisted, a photo of her hospital ID. But even after I did everything they asked, the agent told me the crew had determined I could not board. The La Compagnie desk was closing for the night, and the agent gave me a number to call to rebook. But with no guarantee I would be able to fly, even if there were seats available in the coming days, we booked a flight for the next evening on Air France for about $6,560 each — a steep increase from our $3,530 La Compagnie tickets. La Compagnie offered to return the original $3,530 each, but I believe they were wrong to deny us boarding and should compensate us for the cost of the last-minute flight instead. Can you help?

Nov 19, 2024 • 2 min read

At TPG, we're all about figuring out how to get the most out of our travel experiences while spending less money. For nearly 20 years, I've refined the art of hunting for cruise deals. That's why I was intrigued to learn about Norwegian Cruise Line's new More At Sea cruising package, which adds valuable perks to your cruise. It also doesn't hurt that the More At Sea cruising package is stackable with NCL's Black Friday deal. Score!

If you're considering a family cruise, you'll likely end up on a Carnival, Norwegian, or Royal Caribbean ship.