United Airlines has some big and exciting upgrades coming to the inflight entertainment experience.
The Chicago-based carrier is adding more screens, introducing new entertainment features, innovating with faster internet connectivity and so much more.
While the airline has a long list of updates coming to its inflight entertainment experience, United just "hasn't made a lot of noise about it recently," Dominic Green, United's director of inflight entertainment, told TPG during an exclusive interview. (Perhaps Green was referring to Delta Air Lines' splashy keynote during the Consumer Electronics Show at the Sphere in Las Vegas earlier this month, where the airline debuted some largely iterative upgrades to the inflight entertainment experience.)
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For Green's team, the focus has been to test, iterate and improve, without commanding headlines.
That said, there's lots to get excited about, especially for aviation enthusiasts. Here's everything you need to know about United's inflight entertainment upgrades.
It starts with the availability of inflight screens; more and more United aircraft now feature personal TVs than ever before.
In 2021, the airline unveiled its United Next brand strategy that includes a new signature interior across its mainline fleet. Part of that updated look is the addition of entertainment screens equipped with Bluetooth connectivity.
Green said that the airline recently introduced its 600th aircraft equipped with seatback screens, and "we'll probably hit a thousand aircraft over the next couple of years that have seatback screens at every seat," he added.
In addition to the screens themselves, over 300 aircraft feature Bluetooth connectivity at every seat, making it possible to pair wireless headphones, including AirPods, with the entertainment systems. This makes United the undisputed U.S. leader when it comes to Bluetooth functionality, as Delta just announced at CES that it would bring this tech to more planes in the coming years. (Right now, only first-class seats on Delta's Airbus A321neo feature Bluetooth.)
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Furthermore, United's new screens are all 4K resolution, Green said, making them some of the highest definition in the U.S. airline industry. (Delta also announced this month that 4K screens would debut in the coming years but stopped short of sharing a rollout schedule.)
All told, United's seatback technology is already some of the best in the business, and it will only get better in the years to come.
I'm a frequent United flyer, so imagine my surprise last week when I stumbled upon a new inflight map feature: Control
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