What Spirit Airlines Could Look Like Post-Bankruptcy
20.11.2024 - 22:53
/ skift.com
/ Spirit Airlines
/ Meghna Maharishi
Before Spirit Airlines filed for Chapter 11 bankruptcy on Monday, it was already making some changes to its business model to lure back travelers.
Some of these changes include bundled fare options and a form of premium seating that blocks off the middle seat.
The airline also eliminated change and cancel fees, which has become a more permanent trend in the industry since the pandemic. American, Delta and United have scrapped change fees for all but their cheapest fares.
But Spirit executives are proposing more changes that shift away from the ultra-low-cost model the carrier once championed. Posted in a regulatory filing on Monday, the turnaround plan called “Project Bravo” proposes initiatives like free in-flight Wi-Fi and a codeshare with another airline.
In a court filing, Spirit CFO Fred Cromer said the industry had significantly changed since the pandemic.
“The airline industry (particularly in the United States) is contending with shifting consumer demand and operational headwinds, such that it is unrecognizable from what it was pre-pandemic,” he said.
Some of the biggest changes include free in-flight Wi-Fi for passengers who join Spirit’s loyalty program and serving all passengers a water and a snack.
Some of Spirit’s premium fares like “Go Big” and “Go Comfy” already include snacks and beverages.
The carrier is also looking to add larger overhead bins and in-seat power.
Premium cabins would be able to access free streaming Wi-Fi, while the economy ones would be able to browse the internet.
Spirit is also proposing to simplify its boarding zones and reduce wait times with its contact center service. Those with premium tickets would have dedicated lines in key airports.
Another aspect of Spirit’s turnaround plan includes realigning its network. In the past few months, the airline has already scrapped dozens of routes as it looked to prioritize its more profitable flights.
Executives are proposing to deploy 20 to 30 aircraft from the cities with the lowest revenue performance to “top value seeker” cities. Spirit intends to start with renewing focus on Fort Lauderdale given its consistent high level of demand, especially during the winter months.
The carrier said once its fleet capacity rebounds, it plans to add more “focus cities” in the first quarter of 2026. With redeployments, Spirit said it expects to have stronger pricing power in certain markets.
Typically, loyalty programs are some of the biggest revenue generators for airlines. But Spirit’s loyalty program only makes up around 2% of its revenue.
Executives believe that it could increase loyalty revenues to 9% with a redesign that would incentive more sign-ups.
In particular, the carrier is looking to promote its