Indian full-service carrier Air India has said its plans to invest in new aircraft will depend on the government’s policy on bilateral agreements and the seat capacity being granted, CEO Campbell Wilson said this week at an aviation event in India.
Air India-Vistara Loyalty Programs: How Will They Be Combined?
17.05.2024 - 19:39 / skift.com / Bulbul Dhawan
As the merger of Air India and Vistara airlines picks up steam, the process of merging their loyalty programs has also begun.
“As we work towards a merged, larger airline, Club Vistara will also merge with Air India’s Flying Returns,” Vistara wrote to members in an email this week. “The Club Vistara program will continue to exist until the integration is complete.”
Here are additional details:
It is not yet known what would happen to the co-brand credit cards that Vistara offers in partnership with several banks, including Axis Bank, State Bank of India, and IDFC First. The airline said that the updates regarding this will be shared in the coming weeks.
The merging of loyalty programs will happen automatically unless Club Vistara members choose to opt-out within 21 days – but for those who do opt-out, all the points, benefits, and vouchers, among other related details, will end with the Club Vistara program.
Vistara has not yet shared the date of migration, but has said that it will be communicated over the coming months.
The Tata group is expecting the merger of Air India and Vistara to be completed by the end of 2024, ahead of its earlier deadline of mid-2025.
Earlier this week, the CEOs of both the airlines held a townhall meeting with their employees, and informed them that more than 7,000 employees have been assessed and their roles and responsibilities would be clear by the end of June.
The organizational structure of the combined airline has also been finalized.
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