Delta Air Lines travel tips

Since Delta Air Lines partnered with Starbucks last year, members of both loyalty programs have been able to link accounts and earn 1 SkyMile per dollar spent on eligible purchases at Starbucks.

The chief digital officer of Delta Air Lines sees the latest advancements of AI as a way to connect the historically fragmented customer experience. 

Airlines around the world are facing scrutiny from advertising and consumer agencies, regulators, and courts over allegedly making misleading claims about their sustainability efforts, sometimes dubbed “greenwashing”.

Delta Air Lines and United Airlines were ordered by a federal judge to face a consumer antitrust class action accusing major U.S. carriers of conspiring to drive up domestic airfares by reducing the number of available seats.

The deadly wildfires on the island of Maui are likely to affect visitor — and airline — demand to the island for the “foreseeable future,” analysts at T.D. Cowen said Friday.

Airbnb was the top-spending travel brand on U.S. national TV during the first 11 months of 2022 at an estimated $86.5 million, but it was merely the ninth most-seen among travel websites, hotels and motels, resorts and theme parks, cruise lines and airlines.

Joby Aviation has delayed the introduction of its new electric air taxi by about a year to 2025, as the certification of the new aircraft proceeds slower than hoped. The developer disclosed the delay in a letter to shareholders on Wednesday.

Delta Air Lines has offered a 34% cumulative pay increase to its pilots over three years in a new contract, demonstrating the bargaining power aviators are enjoying in a short-staffed industry with booming travel demand.

Can airlines reduce the total hydrocarbons they burn? Aviation plays a role in the climate emergency, contributing an estimated 3 percent of the world’s carbon emissions a year.

Good morning from Skift. It’s Monday, November 21. Here’s what you need to know about the business of travel today.

Aviation contributes only about 3 percent of the greenhouse gases that worsen climate change, but airplanes don’t have good options to switch away from hydrocarbons. So aviation risks becoming a target for anger among green activists, threatening the long-term viability of mass-market leisure flights.

Good morning from Skift. It’s Tuesday, December 6. Here’s what you need to know about the business of travel today.

Good morning from Skift. It’s Thursday, November 17. Here’s what you need to know about the business of travel today.

It’s not often that travelers have something to look forward to at Newark Liberty International Airport. The new $2.7 billion Terminal A will open in December, the latest in a series of major airport projects opening around the U.S. this year.

Delta Air Lines has been directing more investment at enhancing what its customers experience at airports, and it relies on customer sentiment surveys to guide its progress.

United Airlines, Alcohol Wipes and Finding New Customer Touch Points: Some passengers want to talk to people. Some do not. United Airlines wants make sure they all have a choice.

Delta Introduces First Used Boeing 737 as Pilot Shortage Hinders Regional Recovery: Delta is rushing to get used Boeing 737s in the air as the pilot shortage keeps some regional jets grounded. But some customers may be disappointed with the onboard experience.

Good morning from Skift. It’s Tuesday, November 29. Here’s what you need to know about the business of travel today.

Good morning from Skift. It’s Friday, January 6, and here’s what you need to know about the business of travel today.

Delta Air Lines CEO Ed Bastian made a call to action for more funding and investment in the U.S. air traffic control system after an outage Wednesday disrupted more than 11,000 flights across the country.

In-person events and conferences are set to drive corporate travel’s recovery throughout 2023, as employees look for more human connections.

Delta Air Lines is striving to boost its customer satisfaction scores, and the effort is led by Allison Ausband, executive vice president and chief customer experience officer. Ausband oversees about 60,000 workers in Delta’s airport customer service, in-flight service, and reservations and customer care divisions.