Delta Air Lines said on Wednesday it is cutting some corporate jobs to better manage costs, at a time when the industry grapples with higher fuel and labor expenses.
14.10.2023 - 14:29 / thepointsguy.com / Delta
Falling asleep on Delta Air Lines is getting a little bit easier — if you're seated in the pointy end of the plane.
That's because the Atlanta-based carrier will now offer a mattress pad and lumbar support pillow for travelers flying in Delta One business class on ultra-long-haul flights.
Instead of offering a separate pillow and mattress pad, the airline is launching a combination product that looks like a pillow but can be folded open into a mattress pad.
Want more airline-specific news? Sign up for TPG's free biweekly Aviation newsletter.
This pillow-pad combo is already being stocked on select flights, so you should start seeing it the next time you're flying in Delta One.
I haven't had the opportunity to try Delta's new pillow, but the lack of a mattress pad has long been one of my chief complaints about Delta's sleep amenities. American Airlines offers a mattress pad in business and first class on ultra-long-haul flights, while United Airlines offers one on nearly every long-haul flight.
Delta shared the following infographic with TPG about the new pillow, and I'm eager to check it out for myself the next time I fly in Delta One.
This new amenity joins the existing selection of goodies that you receive when flying in Delta One, including duvets and pillows made from recycled materials, slippers, noise-canceling headsets and amenity kits.
Before launching the new pillow-pad combo, Delta says it "thoroughly tested" it with customers and crew members, and it's already received "great feedback."
Delta's new sleep amenity is limited to flights over 6,000 miles, which includes the following routes based on Cirium schedules:
Interestingly, the introduction of Delta's enhanced sleep amenities comes just a week after United debuted its first major revamp of the Polaris business-class experience, which includes all-new bedding provided by Saks Fifth Avenue as well as health and wellness products from Therabody.
For years, United has marketed Polaris as offering the "best sleep in the sky," and Delta's move could be viewed by some as a competitive response to provide something similar to United's sleep offerings.
Of course, it'd be great if Delta expanded the availability of this new amenity to more flights, but hopefully, that's something the airline will consider if it continues to receive positive feedback about the pillow.
Related reading:
Delta Air Lines said on Wednesday it is cutting some corporate jobs to better manage costs, at a time when the industry grapples with higher fuel and labor expenses.
American Airlines has released a new status match program, targeting the most “elite of the elite” flyers from its two major competitors: Delta Air Lines and United Airlines.
Following Delta Air Lines' decision to increase SkyMiles elite status requirements, some members may decide to jump ship. With Delta frequent flyers voicing their dismay at the new requirements, other airlines, such as Alaska Airlines and JetBlue, were quick to offer status to disgruntled Delta flyers. Now, American Airlines is following suit and has launched a new status challenge for upper-tier Delta and United Airlines elite members.
Delta Air Lines is growing its North American network with the addition of a route-map pin.
I've spent more than 100 hours on trains in the last two years, from 30-hour overnight rides to quick three-hour journeys.
In mid-September, Delta announced an overhaul to its SkyMiles loyalty program and proprietary Sky Club lounge access policies that would take effect in 2024. The anticipated changes—which made obtaining elite frequent flier status and accessing its airport lounges much harder—resulted in significant backlash, such that Delta’s chief executive Ed Bastian said the airline would backpedal and make “modifications” to the changes.
Delta has revised the changes to its Skymiles loyalty program that sparked a backlash when they were announced in September. Those changes shifted the key metric to build loyalty: The new emphasis would be on money spent.
Delta Air Lines revealed a highly-anticipated revamp to its loyalty program on Wednesday, following swift backlash over previously-announced changes.
Since January, I've spent dozens of hours leapfrogging across the Pacific Ocean on three roundtrip flights between the US and Asia.
Heading to Tulum, Mexico just got easier thanks to a new direct flight launching in 2024.
Good morning from Skift. It’s Friday, October 13 (Boo!). Here’s what you need to know about the business of travel today.
Delta Air Lines hit a nerve with loyal fliers, arguably its most important customer bases, when it upended elite status qualification in its SkyMiles loyalty program last month. Customers provided the carrier with ample feedback of what CEO Ed Bastian described as a “360 [degree] view” of the controversial changes.