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Navigating the Skift Aviation Forum Agenda: Your Guide to Sessions and Speakers
25.10.2024 - 15:15 / skift.com / Marty St George / Becca Smith / Carolyn Kremins / Sara Nelson / Brian Sumers / Sarah Kopit / Gordon Smith
Get ready for an inspiring journey at the Skift Aviation Forum in Dallas on November 12, 2024. This event gathers industry leaders and visionaries to illuminate the latest trends and transformative developments shaping the future of aviation.
In collaboration with Dallas Fort Worth International Airport and American Airlines, and backed by Skift Airline Weekly’s editorial expertise, this forum promises insightful analyses and meaningful conversations that will chart the course ahead.
9:00 – 9:10 am: Conference Welcome
Sarah Kopit, Editor-in-Chief of Skift, opens the conference by setting the stage for an inspiring day filled with discussions on the future of aviation.
9:10 – 9:40 am: Charting the Future: Leading Through Industry Change
Robert Isom, CEO of American Airlines, shares his vision for navigating the evolving aviation landscape, delving into strategic leadership and adaptability in response to industry shifts, in a discussion moderated by Gordon Smith, Airlines Editor at Skift.
9:40 – 10:05 am: Balancing Legacy and Innovation: Guiding the Path to Airport Modernization
Join Sean Donohue, CEO of DFW International Airport, as he reflects on DFW’s 50-year history and the valuable lessons learned that continue to shape the future of aviation. Together with moderator Sarah Kopit, they will consider how DFW balances its rich legacy with the need for modernization, highlighting innovative projects aimed at enhancing operational efficiency and improving traveler experiences.
10:05 – 10:20 am: Session with American Express Travel
Amy Bernard, Vice President & GM of Global Lounge Experiences at American Express Travel, and Carolyn Kremins, President of Skift, discuss how American Express Travel is creating premium lounge experiences for the next era of travel.
10:20 – 10:45 am: How Are Airlines Transforming Their Relationship with Travelers?
Marty St. George, President of JetBlue, examines customer-centric strategies in aviation, moderated by Brian Sumers, Founder and Editor of The Airline Observer, showcasing innovative approaches that prioritize passenger experience and loyalty in a competitive market.
10:45 – 11:15 am: Networking and Coffee Break
11:15 – 11:40 am: Reshaping the Industry’s Approach to Labor
In a session moderated by Sarah Kopit, Sara Nelson, International President of the Association of Flight Attendants-CWA, discusses the evolving labor relations in aviation and their critical role in developing workforce strategies that contribute to a resilient sector.
11:40 – 11:55 am: Next-Gen Personalization: Engaging Customers Beyond the Flight
Victoria Platt, Partner at Kyndryl, Mark Weaver, Managing Director at Microsoft, and Darren Frei, Senior Editor Branded Content at
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