Last quarter, MakeMyTrip introduced Myra, an AI-powered chatbot designed to streamline international flight bookings. Myra has since evolved, and currently handles hotel and homestay bookings, providing real-time assistance based on a wealth of proprietary data, including customer reviews.
No More Airport Lines: How DigiYatra Is Transforming India’s Travel Experience
23.10.2024 - 06:51 / skift.com / Peden Doma Bhutia
Breezing through airport security without an ID or a boarding pass may have once been a futuristic idea. Today, it is a reality in India.
DigiYatra, India’s airport entry system using facial recognition, has transformed air travel across the country. In an exclusive interview with Skift, DigiYatra Foundation CEO Suresh Khadakbhavi discussed the project’s origins, ambitions, and what it would mean for the future of air travel.
At Indian airports, passengers are required to queue outside the terminal gate for document verification. DigiYatra eliminates this hassle by using facial recognition to verify your identity at the gate without the need to pull out an ID or boarding pass.
Boarding with @DigiYatraOffice @DelhiAirport has become seemless. Once you save your boarding pass on digiyatra, you just have to scan it once @ entry. Rest everywhere your face will work as your identity. Not to mention Q is neglible for #Digiyatra boarding. Gr8 initiative
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