This as-told-to essay is based on a conversation with Simone Landis, a 29-year-old from San Francisco who quit her job at Meta. It's been edited for length and clarity.
06.08.2024 - 19:36 / skift.com / Spirit Aerosystems / Mike Whitaker / Meghna Maharishi / Elizabeth Lund
National Transportation Safety Board Jennifer Homendy criticized Boeing as a senior executive deflected a question at a hearing Tuesday about the company’s practices before the January 5 Alaska Airlines blowout accident.
“This isn’t a PR campaign for Boeing,” Homendy said. “What I want to know is what happened in March, April, May, June, July, August, September, leading up to what happened in January.”
Homendy’s comments come as Elizabeth Lund, the senior vice president of quality at Boeing Commercial Airplanes, focused more on the plane maker’s attempts to improve its quality control since the blowout.
Tuesday was the start of a two-day long series of hearings over the 737 Max 9, which will include testimony from pilots, flight attendants, members of Boeing’s International Association of Machinists and Aerospace Workers union, along with executives at the plane maker and Spirit Aerosystems.
A door plug that suddenly blew off an Alaska Airlines Max 9 on January 5, triggered a months-long investigation into Boeing and revived scrutiny into its production and quality control practices.
At the hearing, Lund said 737 Max production was still in the 20s per month and that the plane maker was working toward producing 38 a month. The Federal Aviation Administration placed a monthly cap on the production at 38 a month after the January 5 accident.
FAA chief Mike Whitaker told a Senate panel in June that the agency was “too hands off” with Boeing before the blowout.
Terry George, a senior vice president and general manager of the Boeing program at Spirit Aerosystems, said at the Tuesday hearing that it now has far fewer workers with sheet metal experience.
Spirit shifted from a two-week training period to a six- to eight-week one, George said. Spirit Aerosystems, which Boeing is now set to acquire, assembled the fuselage that was involved in the Alaska accident.
In a series of transcripts the NTSB released before the Tuesday hearing, multiple employees at Boeing and Spirit Aerosystems told the NTSB that the work could feel “stressful” or “overwhelming.”
Michelle Delgado, a structures mechanic who worked as a contractor at Boeing, told the NTSB that personnel cuts at the plane maker led her to working 12- or 13-hour shifts.
“When we’re very overwhelmed with work, it is pressing because with everything, we’ve cut down on some personnel, so now it’s like in order for me to not have to deal with a worse situation tomorrow, I’d rather work a 12- to 13-hour shift to get it all done, for my sake, so I don’t have to deal with people the next day,” she said in the released testimony.
The team captain said there was also a high rate of turnover.
“What the company wants and what we have the skills and
This as-told-to essay is based on a conversation with Simone Landis, a 29-year-old from San Francisco who quit her job at Meta. It's been edited for length and clarity.
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The accusations continue to fly in the wake of last month’s global IT outage that impacted scores of flights.On the heels of Delta Air Lines saying it has “no choice” but to pursue damages from Microsoft and CrowdStrike in relation to the tech meltdown, Microsoft is firing back.Today, the tech giant accused Delta of not modernizing its technology in the lead up to the IT outage. Mark Cheffo, a partner at Dechert, the law firm representing Microsoft, said in a letter to Delta’s attorney today that Microsoft is wondering why American Airlines, United Airlines and other carriers were able to bounce back from the global IT meltdown more quickly than Delta. “Our preliminary review suggests that Delta, unlike its competitors, apparently has not modernized its IT infrastructure, either for the benefit of its customers or for its pilots and flight attendants,” Cheffo said in the letter, per CNBC.Delta canceled some 5,000 flights as a result of the July 19 IT issue, which was triggered by a software update from CrowdStrike. Millions of computers that use Microsoft Windows were ultimately impacted worldwide — for both airlines and businesses alike.Delta’s CEO, Ed Bastian, said publicly last week that the airline is seeking about $500 million in damages for the massive disruption.The airline shot back in response to Microsoft’s new claims, pointing out that it has “a long track record of investing in safe, reliable and elevated service for our customers and employees."“Since 2016, Delta has invested billions of dollars in IT capital expenditures, in addition to the billions spent annually in IT operating costs,” Delta said in response to the Tuesday letter from Microsoft, according to a statement issued by the airline, per CNBC.Additionally, back in July, Delta lawyers told Microsoft: “We have reason to believe Microsoft has failed to comply with contractual requirements and otherwise acted in a grossly negligent, indeed willful, manner in connection with the Faulty Update” from CrowdStrike that triggered the IT issue.Cheffo rejected Delta's assertion, stating in his own letter that while Microsoft “empathizes with Delta and its customers..Delta’s public comments are incomplete, false, misleading, and damaging to Microsoft and its reputation.”Cheffo also said that Microsoft offered to provide Delta with free assistance in the wake of the July 19 tech incident. But according to Cheffo’s letter, the airline rejected the support.
There’s another problem for the new Boeing CEO to immediately attend to.
So, Boeing has a new leader.
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I took a 7.95-euro taxi ride in Paris and charged it to my Citi credit card, but the driver refused to provide a receipt, and my card was charged $795.85. Citi would not reimburse this obvious fraud. Can you help?
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UPDATE: August 4, 2024 at 8:00 p.m. ET