Southwest CEO Says Airline Is ‘Absolutely Ready’ for Holiday Travel Following 2022 Meltdown

Air New Zealand has once again captured the title of safest airline in the world.

American was able to achieve this strong performance despite weather in many parts of the country and a significant volume of non-scheduled, non-air carrier operations that resulted in increased air traffic control delays.

If you’re seeking a special place for a vacation, honeymoon or business conference, you may just want to consider Maui in 2024. Always a spectacular destination, there is a reason for the saying “Maui No Ka Oi,” which means “Maui is the best.”

From a list of seventeen popular destinations in Greece 1.116 visitors of the popular portal voted for the one they like to visit. Crete received 16% of the votes, followed by Samos (10%), Corfu (10%), Zakynthos (9%) and Kefalonia (8%). 

Southwest Airlines experienced an epic meltdown last holiday season due to its outdated technology. Though it avoided any problems this year, there is still one issue it can’t avoid.

The Transportation Security Administration (TSA) anticipates that airport security checkpoints will be busier this winter holiday travel period compared to last year.Fortunately, the agency says it's prepared to meet the surging travel demand.The official end-of-the-year holiday travel period runs from Thursday, December 21 through Tuesday, January 2. TSA is projecting that the busiest days will be Thursday, December 21; Friday, December 29, and Monday, January 1.TSA said it expects to screen more than 2.5 million passengers each of those days, signaling a 6 percent increase from 2022. The busiest day last year was December 29, when officers screened nearly 2.4 million passengers nationwide.The projections come after the TSA screened nearly 30 million passengers during November's 12-day Thanksgiving holiday period. The agency broke the record for most passengers in a single day on Sunday, November 26, screening more than 2.9 million passengers at security checkpoints across the country."We are prepared to handle the busy passenger volumes this winter holiday season," TSA Administrator David Pekoske said in a statement."TSA’s continued success during this record year for travel is a direct result of teamwork, planning and professional execution across the agency, from our frontline employees to those behind the scenes; partnerships with airports and air carriers; and innovative checkpoint technologies that improve security effectiveness, efficiency and the passenger experience," he concluded.Industry trade group Airlines for America (A4A) projects that 39 million people will board flights in the U.S. between Wednesday, December 20 and Tuesday, January 2, for an average of 2.8 million passengers per day.

The Department of Transportation is in the early stages of looking into airline frequent flyer programs and checking whether airlines have engaged in unfair or deceptive practices, Reuters first reported and the agency confirmed to TPG on Thursday.

Southwest Airlines canceled 16,900 flights and stranded more than 2 million fliers between December 2022 and early January 2023, as operations took a nosedive amid severe winter storms that disrupted holiday air travel across much of the United States last year. But while other major U.S. carriers recovered from the weather-fueled delays and cancellations, Southwest struggled to normalize operations and continued to cancel flights in the days following Christmas 2022. Now, the U.S. Department of Transportation (DOT) is making it very clear that that level of failed service comes with serious consequences.

The Department of Transportation has ordered Southwest to pay a $140 million fine for numerous consumer-protection violations that resulted from last year’s holiday travel meltdown. 

With holiday travel coming up, travelers may be thinking back to last year, when a spate of severe winter storms grounded flights across the country just around Christmas, and an operational meltdown at Southwest Airlines dragged on for nearly a week after.

As millions of passengers begin to fill airports for the 2023 holiday season, Southwest Airlines is still facing consequences for last year's holiday travel meltdown. The Department of Transportation (DOT) issued a record $140 million fine against Southwest on Monday, while also introducing new consumer protections and enforcements to help avoid another meltdown, which left thousands of flights canceled and passengers across the United States stranded, from happening again.  “We’re pleased to have reached this consumer-friendly settlement, which includes a new, industry-leading policy to compensate Customers during significant delays and cancellations,” Southwest Airlines shared in a statement about the settlement.  After the holiday travel meltdown of 2022, the Department of Transportation conducted an extensive investigation which found the airline failed to provide prompt refunds and general service to «hundreds of thousands of Southwest customers».  As a result of the investigation, the Department of Transportation says that Southwest will be financially responsible for at least $750 million which includes refunds, future compensation for tickets, and more. In addition to the fine and payments, the DOT enforcement also requires that Southwest establish a $90 million reserve fund for future flight delays and cancellation.  “This industry-leading benefit will ensure that Southwest passengers impacted by any future significant disruptions will receive not only flight rebooking, hotels, and food during the delay, but also timely compensation from Southwest due to the inconvenience,” the DOT release shares.  Looking ahead to the holiday travel season that is currently underway, Southwest Airlines CEO Bob Jordan said the airline is “absolutely ready” in a recent interview, and that the airline has taken many steps to ensure reliable air service,  Airline passengers this holiday can also utilize new tools from the Department of Transportation, including an interactive dashboard which shows their rights when flying.  “For those who are planning to fly.

The Transportation Department on Monday announced a $140 million fine against Southwest Airlines over a meltdown last winter that disrupted travel for about two million people during the holiday season.