Travel payments is the theme for this week’s startup funding roundup.
22.05.2024 - 12:00 / traveldailynews.com / Theodore Koumelis
Nicolas McDermott joins the award-winning hotel to propel the exceptional guest experience and maintain the property’s standard of excellence.
SAN FRANCISCO, CA – The Ritz-Carlton, San Francisco announce the appointment of Nicholas McDermott as its new General Manager, effective May 13, 2024.
Nicholas joins The Ritz-Carlton, San Francisco from The St. Regis Houston, where he served as General Manager for the past four years. His remarkable leadership during unprecedented times, notably steering the hotel through pandemic challenges, has earned him recognition throughout the hospitality industry. Under his guidance, The St. Regis Houston achieved remarkable success, including significant improvements in topline revenue, EBITDA, operational efficiency, associate satisfaction scores, and the prestigious “Western region talent leadership award”.
With a distinguished culinary background, Nicholas began his career at the Fairmont Château Lake Louise Hotel in Canada before assuming leadership roles at award-winning establishments such as The Westin Calgary and The Westin Boston Waterfront. His expertise led him to positions such as Director of Food & Beverage at the iconic Westin Book Cadillac and Director of Operations at The Westin Houston Memorial City, where the hotel hosted Super Bowl 51 and earned the NFL Travel Hotel of the Year award in 2016.
Nicholas further distinguished himself as Director of Hotel Operations at the JW Marriott Houston by the Galleria, overseeing a transformative renovation and achieving exceptional operational scores, earning another NFL Travel Hotel of the Year award in 2019.
Educated at City & Guild of London: Harlow College and East Hert’s College in England, Nicholas holds a Culinary Arts & Hospitality Degree and has pursued numerous training and certifications, including ELP & BLT Champion, Six Sigma Green Belt, and executive leadership programs offered by Cornell University, UNC, and the City and Guilds of London Institute.
“We are thrilled to welcome Mr. McDermott to The Ritz-Carlton, San Francisco,” said Aimee King, Director of Sales & Marketing at The Ritz-Carlton, San Francisco. “His extensive experience, collaborative leadership style, and focus on innovation align perfectly with our brand’s unwavering commitment to service excellence. We look forward to his contributions in further enhancing the property’s San Francisco legacy and creating extraordinary moments for our guests for which The Ritz-Carlton is renowned.”
Nicholas McDermott brings a wealth of experience and a commitment to excellence to his new role and is looking forward to empowering the Ladies and Gentlemen of The Ritz-Carlton, San Francisco through leadership that is communicative and collaborative.
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Travel payments is the theme for this week’s startup funding roundup.
Before my secular private school allowed sneakers into the dress code, I wore boat shoes every weekday for four years. I would see them each morning, sitting by my front door, and think of a half-deflated football with that soft, burnished brown leather a sorry contrast to the cream-colored lacing. When they came undone, as they often did due to haphazard tying on my part, the tendrils were rigid enough to coil like unruly horns but were still prone to dragging. I never liked them, representative as they were of the tanned Connecticut country club culture from which I felt alienated as a pale and sickly pubescent. The second I was able, I traded them for New Balances and didn’t think about them again for a decade.
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