What Happens When an AI Travel Assistant Goes Wrong
01.09.2023 - 14:43
/ matadornetwork.com
Some of us watch these viral videos lauding the impressiveness of AI with a futurist’s optimism and excitement. Others watch with skepticism, and maybe a little fear. True believers say that soon enough, AI will be able to do it all in the realm of travel, possibly even take some of our jobs. Whether or not that’s true, it can be reassuring to remember that we’re not quite there yet, and that AI can make very human mistakes.
Travel influencer Michael Motamedi is using GuideGeek, Matador Network’s AI travel concierge, to plan his entire six-month trip with his family, using the app for activity, restaurant, bar, and hotel recommendations. While GuideGeek has certainly provided many useful suggestions, and brought him to some of the most interesting places in the world, that doesn’t mean mistakes aren’t possible, as Motamedi discovered in Paris.
He wanted to know the top three best Parisian cocktails, and where to get them. One of the recommendations, however, a “Corpse Reviver No. 2” at a place called Candelaria, wasn’t actually Parisian at all. As Motamedi learned when he went to the bar, Corpse Reviver No. 2 is a British drink, originating in London.
“This happens sometimes with AI,” Motamedi says in the video. “It makes mistakes. This is all an experiment. For me, right now, AI is all about connecting with people.”
Indeed, AI might have messed up the Parisian drink recommendation, but it still brought Motamedi somewhere in Paris he otherwise would have never visited. Not your typical walk-in-the-front-door-and-order bar, Candelaria is only accessible by entering a taco bar, going into the kitchen, and walking through a door in the back. The memorable experience of getting to the bar alone was probably worth the mix-up.
To follow Motamedi’s AI-planned adventures, check out his show No Fixed Address, airing on GuideGeek’s Instagram.