When George Limbert began as president of Red Roof, he met with franchise operators of the hotel brand to better understand what was going well — and what was not.
25.08.2023 - 14:36 / skift.com / Justin Dawes
Skift kept an eye through much of 2022 on which travel tech startups raised money, documented in this weekly startup funding roundup.
Anything related to short-term rentals got the most frequent funding, but there was a wide variety of other startups that raise venture capital throughout the year despite a declining economic forecast.
Below is an outline of some of the most interesting travel tech startups, in alphabetical order, that received funding in 2022.
>>Deal Engine raised $5.3 million — not a lot compared to some of the others in this list — but the Miami-based startup is tackling a problem that’s a notorious headache for airlines and their customers: post-booking flight changes. Historically, airlines contract expensive call centers to deal with many of the change requests by customers, an issue that became unbearable during the pandemic.
Volaris told Skift that it starts the process with software by Sabre, but that only covers about half of the issues, and the rest historically were transferred to call centers. With the supplemental Deal Engine software, fewer than 10 percent of post-booking calls have to be sent to a call center now.
>>Gordian, a Y Combinator grad, raised $25 million to help airlines with upselling. The tech is used to help push travelers buying airline tickets into paying for extras like seating assignments and checked baggage.
Because airlines often weren’t getting any upsells in online channels because the agencies weren’t offering them, any gain is flowing directly to their bottom line. As a result, ordinarily bureaucratic carriers found ways to prioritize the integration.
Gordian in July reported it had more than 100 online travel companies and sites as customers. It also said at that time that it was operating at 15 times its 2019 revenue.
>>Hopper added $96 million to an investment from Capital One and announced a long-term partnership with the bank. The online travel agency has raised a total of $730 million.
Hopper powers Capital One Travel, and Hopper also offers an array of fintech products, such as price freezes on flights and hotels, for an array of other partners. Hopper has said that much of its revenue comes from its unique fintech products.
Hopper claims to be the third largest online travel agency in North America, commanding 11.2 percent of third-party flight bookings in the U.S., citing Marketing Information Data Tapes figures.
>>Mews, a U.K.-based hotel tech startup, raised $185 million led by Kinnevik and Goldman Sachs. It was a number high above typical venture capital fundraises in that industry, especially impressive during the economic uncertainty that’s causing venture capital firms to hold onto money a bit tighter.
Mews offers a wide
When George Limbert began as president of Red Roof, he met with franchise operators of the hotel brand to better understand what was going well — and what was not.
Just about everyone has heard of Airbnb.
Executives from two new airlines, Connect Airlines and Breeze Airways, shared their strategies at the Skift Aviation Forum in Dallas for starting up and pushing forward.
Before the pandemic hit, hotels had spent roughly 2.5 percent of revenue on new technologies. The size of that investment dropped during the pandemic.
Big Tech companies are laying off tens of thousands of people.
There is a pilot shortage in the airline industry, but that’s no problem for Connect Airlines.
Opinions vary widely about the state of investment in the travel tech startup world during this uncertain economic time, but one thing is for sure: it’s changing.
The hotel tech startup Mews has completed five acquisitions in the past three years. Its CEO, Richard Valtr, told Skift last week that there are two more underway.
Verint provides customer service software to roughly 40 airline clients, among those other verticals. The Long Island, New York-based company is still gaining new airline business, but much of it is coming from existing customers.
Before the pandemic, the tech startup ResortPass had partnered with a little more than 100 hotels, offering a software platform that can book guests for day use of their amenities.
Three travel tech startups raised $87.2 million this week.
The hotel tech startup Mews has raised $185 million, a number high above typical venture capital fundraises in that industry.