An 80-year-old had a stroke during a Norwegian cruise excursion. After the ship left her behind on an African island, her family tracked her journey home using an Apple AirTag.

05.04.2024 - 22:21 / insider.com

It wasn't a surprise to Julie Lenkoff's family that she was going on another cruise.

The 80-year-old has visited 120 countries, speaks 10 languages, and has been on countless cruises. Lenkoff is an experienced traveler, so no one batted an eye when she boarded a 21-day Norwegian cruise along the coast of Africa by herself on March 20, Kurt Gies, Lenkoff's son-in-law, told Business Insider.

But her family was shocked when another cruise passenger phoned Lenkoff's daughter, Lana Gies, to tell her they were with Lenkoff, Kurt said. She had been released from a hospital, could hardly speak, was losing her vision, and was on the African island of São Tomé and Príncipe.

Kurt told BI Lenkoff had a stroke during a cruise-sponsored excursion and that the tour operator and cruise company left her at a hospital, where she was later discharged and left to figure out her own way home.

Kurt said a group of stranded tourists helped Lenkoff return to the US, where she remains in serious condition at the Stanford Medical Center.

"We had the means, the technology, and the ability to navigate this massive network to get her home," Kurt said. "I can only imagine if a family didn't or if that person was truly by themselves. What would've happened?"

On March 27, day eight of the Norwegian cruise, passengers disembarked the ship to explore São Tomé and Príncipe.

Kurt said Lenkoff joined a cruise-sponsored excursion with the tour company Navetur Equatour. During the tour, she passed out and fell, Diogo Beirão, the chief operating officer of the tour company, confirmed to BI. When Lenkoff regained consciousness, he said she couldn't speak English and had lost feeling in the right side of her body.

At the time, Beirão said the main concern was if Lenkoff had broken a bone or experienced a concussion. Kurt said doctors in the US later confirmed that Lenkoff had a stroke.

Beirão told BI that his tour guides brought Lenkoff back to the dock, where he says a nurse from the Norwegian cruise evaluated her on the pier.

In a statement sent to BI, a Norwegian cruise representative said that "on March 27, 2024, an 80-year-old woman was medically disembarked after being evaluated by our onboard medical team, who thought it best that she receive further assessment and treatment as needed from a local hospital."

Beirão said Lenkoff was transported to the closest hospital, which was "not very comfortable" because it "had no private rooms, just curtains." However, Beirão said he believes it was the right decision not to let her reboard the cruise.

Kurt said Norwegian brought Lenkoff the belongings from her room; however, her credit cards and cash were lost. He added that the tour company later found the missing wallet in a tour van, which