An American Airlines passenger on an oversold flight stayed in Italy for an extra 3 nights to collect $3,550 in travel vouchers
10.08.2024 - 11:03
/ insider.com
/ Can I (I)
When American Airlines gate agents announced they needed volunteers to step off an overbooked flight, Susan Berry didn't hesitate to raise her hand.
Berry, who had spent two months in Italy, didn't want her trip to end. By volunteering, she'd continue exploring Naples and receive a $1,200 flight voucher for future travels.
"Before the manager could even finish his sentence, I'm like, 'Me! Me! Me! Can I do it please?'" Berry, who was scheduled to fly from Naples, Italy, to Philadelphia on August 4, told Business Insider.
After accepting the offer, the 36-year-old said she hopped in a car provided by the airline that drove her and seven other bumped passengers to a four-star hotel, where they spent the night for free.
Berry arrived at the airport the following day, where she learned that her next scheduled flight was also full. She said she volunteered again, and then an airline worker mentioned that the flight was fully booked until mid-August.
After some quick math, Berry realized she could spend the next 10 days gaining flight vouchers, staying in free hotels, and dining on free Italian cuisine.
It was an opportunity the freelance fashion photographer said she couldn't pass up. By the end, she hoped to have more than $10,000 in vouchers for a trip around the world.
Berry's $10,000 goal was cut short, but she did extend her trip three extra days and has $3,550 in flight vouchers.
Did i just hit the American Airlines jackpot? Should I just milk this situation and live in a free hotel for like a week for $14000 in future travel?! #americanairlines #traveltiktok #traveltok #travellife #traveltips #budgettravel
For most travelers, a full flight might be a nightmare, but Berry said she saw it as an opportunity, especially after the first day in Naples was a success.
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The group of bumped passengers became fast friends — they traveled to their hotel together, dined on a dinner of prosciutto, mozzarella, and fish, and cracked jokes.
How it all started! Had a BALL with tbis first group of my fellow overbooked buddies! #americanairlines #napoli #traveltips #travellife #airportlife #travelvlogger
Berry initially assumed it was a one-time event until she arrived at the airport the next day when volunteers were once again needed.
As a freelancer, she could do her work from anywhere in the world — including a free hotel in Naples. Plus, another $1,200 in flight vouchers would allow her to photograph in new destinations.
"I could do a really great trip or travel for the whole year," Berry said. "This could be fantastic for my career."
Berry said she decided to continue volunteering and wouldn't return to Philadelphia until the airline had an open seat. She started referring to the experience as