Are Airline Frequent Flyer Programs About To Get Regulated?

Air Canada was on Wednesday ordered to compensate a passenger who was misled by its online chatbot.

It's only February, but signs are already clear: It's going to be another summer of groundbreaking travel demand.

An airline operating only business class services has announced plans to give an Apple Vision Pro to "select passengers" on some of its flights.

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Imagine taking off for a vacation, and having no idea exactly where you are going.  Scandinavian Airlines, a Sweden-based carrier, commonly known as SAS Airlines, offered just that, by recently introducing a special mystery flight called “Destination Unknown.”  SAS sold tickets for the flight exclusively to members of the airline’s frequent flyer loyalty program, EuroBonus. Instead of money, travelers needed to redeem 30,000 miles for a seat. The trip will depart from Copenhagen on April 5 and return back to Copenhagen on April 8. Travelers are only provided a clue that the flight will last “a few hours”, and the exact location of the destination will be revealed at some point during the flight through an announcement.  “The prospect of embarking on an adventurous and mysterious journey with fellow enthusiasts, finding new connections and friendships along the way, is truly exciting,” SAS’s Chief Commercial Officer and Executive Vice President Paul Verhagen said in the news release.  Over 1,000 people submitted interest in joining the flight, and the airline is no longer accepting reservations, a spokesperson shared with Travel + Leisure. Due to the limited quantity of seats on the plane, tickets for the April trip will be distributed randomly to the travelers who signed up. SAS operates flights around the world to 125 destinations, and currently has flights from the US (Atlanta, Boston, Chicago, Los Angeles, Miami, New York, San Francisco, and Washington) to destinations in Scandinavia and across Europe.  The concept of “surprise” travel has taken off as travelers seek new experiences. Lufthansa, a German airline, offers a program called ‘Lufthansa Surprise’ where travelers select their home airport, and a general theme of what type of vacation they want (such as arts, outdoors, or shopping). Once the trip is paid and ticketed, the airline reveals the destination to the traveler. The surprise bookings cannot be changed or canceled, and the 24-hour flexible booking policy also does not apply. 

United Airlines is bringing more adventure to travelers, with an additional 100+ flights being added to the summer flight schedule. Flyers can visit more destinations across the United States and Canada, with plenty of opportunities to enjoy a picturesque outdoor adventure.

Travelers flying out of the Washington D.C. area can now complete their Global Entry interviews upon departure, the first airport in the country to offer the option.

Southwest Airlines is putting spring flights on sale in celebration of Valentine's Day this February.

A confluence of multicultural neighbourhoods, belle époque avenues and functional high-rises, Bucharest wears its past on its sleeve. While the Ceauşescu regime sought to erase all traces of the city’s history in the early 1980s, today, the Romanian capital overflows with character — its gritty exterior concealing a wealth of cosy bars, galleries and bookshops. 

Yuwei Zhangzou represents a new type of Chinese tourist.

On Monday, one European airline started inviting passengers to ‘weigh in’ before flights.

There's a lot to consider when you travel with your family, like where to stay, what to do and how to find chicken fingers around the globe if you have a little in the 'pickiest eater phase' that some kids just can't seem to avoid to matter how many foods you expose them to when they're young. Another top concern: how to budget and save money when you're flying with the whole family.