CANBERRA, Australia (AP) — A cruise operator that failed to cancel a voyage from Sydney that led to a major COVID-19 outbreak was ruled negligent in its duty of care to passengers in an Australian class-action case Wednesday.
11.10.2023 - 14:35 / skift.com / Joe Biden / Brian Chesky / Rashaad Jorden / Amy Klobuchar / Jerry Moran / Chris Nassetta
The Biden administration took another step to combat so-called junk fees. The Federal Trade Commission on Wednesday unveiled a proposed rule that would ban businesses – including hotel and lodging companies, short-term renal providers, and car rentals – from charging misleading fees. Businesses would also be required to show consumers the full price of their purchase up front, as well as whether fees are refundable.
Under the FTC’s proposal, companies that fail to comply with the agency’s regulations could be subject to fines and possibly have provide refunds to consumers. Americans shell out roughly $65 billion annually on junk fees, according to the White House.
“All too often, Americans are plagued with unexpected and unnecessary fees they can’t escape,” said FTC Chair Lina M. Khan.
“By hiding the total price, these junk fees make it harder for consumers to shop for the best product or service and punish businesses who are honest upfront. The FTC’s proposed rule to ban junk fees will save people money and time, and make our markets more fair and competitive.”
The FTC announced in October 2022 that it was exploring a rule to crack down on junk fees.
What comes next? First, a 60-day public comment period after which the FTC will determine any changes to the proposed rule, an agency spokesperson told Skift. Then the Commission would vote on a final rule.
The White House first raised concerns over these fees in October 2022 and has specifically targeted airline and hotel resort fees.
In March this year, two democratic senators introduced the Junk Fee Prevention Act, which would require full prices to be shown upfront and targets “surprise” and “exorbitant” fees. Over the summer, Democratic Senator Amy Klobuchar and Jerry Moran, a Republican, introduced a bipartisan bill known as the Hotel Fees Transparency Act.
Several executives speaking at the recent Skift Global Forum also addressed concerns pertaining to junk fees. Hilton CEO Chris Nassetta described as the issue as complicated since most hotel industry products are distributed through third-party channels. He said online travel agencies and metasearch companies need to be on the same page regarding pricing, which he added would prevent consumers from being misled.
Meanwhile, Airbnb CEO Brian Chesky said his company presents all fees upfront to consumers, which he described as simple and best for travelers.
CANBERRA, Australia (AP) — A cruise operator that failed to cancel a voyage from Sydney that led to a major COVID-19 outbreak was ruled negligent in its duty of care to passengers in an Australian class-action case Wednesday.
The coronavirus was already devastating parts of the world, bringing illness and death, and the future was uncertain when Henry Karpik, a retired police officer from the Australian suburb of Figtree, and his wife of nearly 50 years, Susan Karpik, began their holiday cruise to New Zealand aboard the Ruby Princess.
Visit Sweden launched a new marketing campaign to remind the world to stop mixing up Sweden with Switzerland, the tourism board announced on Tuesday.
In a new tourism campaign, Visit Sweeden is poking fun at those who mix up the Nordic country with Switzerland, a European country to the south that’s nestled in the Alps.
A watch was assembled for the first time at an altitude of over 30,000 ft, thanks to a unique collaboration between Geneva Tourism and Swiss International Air Lines (SWISS). A groundbreaking collaboration between Geneva Tourism, the Grand Prix d’Horlogerie de Genève (GPHG), and SWISS has emerged to celebrate Swiss quality and craftsmanship. At a cruising altitude of 30,000 ft, a watch was meticulously assembled during an unexpected watchmaking workshop on SWISS airline’s Geneva to New York flight, showcasing the precision, craftsmanship, and watchmaking expertise of Geneva. The assembly was carried out by a flight crew member, accompanied by an independent master watchmaker. This unique and unprecedented watch will be unveiled alongside the 84 watches from the official pre-selection of the GPHG traveling exhibition in New York, where standing it will stand as a testament to Swiss excellence. Adrien Genier, Director of Geneva Tourism and member of the GPHG Foundation Board, who was attending the flight, explained the project’s genesis: “As the capital of fine watchmaking, Geneva shines the light on the entire industry worldwide. This one-of-a-kind precision endeavor allows us to take this craftsmanship on a journey.” Romain Vetter, SWISS Director for Western Switzerland, added, “Assembling a watch at 30,000 ft altitude is a fusion of two sectors that represent Swiss quality and reliability. SWISS is thrilled to enable this high-flying assembly.”
This fall, cruise lines are preparing for a big boost to their offerings and route maps. If you’re planning travel for 2024, these cruise lines have new options just for you. Now that the pandemic is in the rearview mirror, cruise companies are launching new ships, new itineraries and new amenities.
While I was born and bred here in New Zealand – or Aotearoa, the country's Māori-language name – I’ve spent enough years away to understand how it’s a destination that can feel comfortingly familiar and completely strange to visitors all at once.
California Governor Gavin Newsom signed into law on October 7 a bill to ban mandatory hidden fees — also called junk fees — starting July 1, 2024.
There’s a new kid on the English Channel block as a new train company aims to launch high-speed service from London to Paris.
The Federal Trade Commission took another step in the Biden administration’s ongoing battle against junk fees by unveiling a proposed rule that would ban businesses from levying misleading charges.
The answer to the question “Which is doing better – hotels or short-term rentals?” is “depends on whom you ask and when.”
Good morning from Skift. It’s Thursday, October 12. Here’s what you need to know about the business of travel today.