The FAA is investigating after six people were hospitalized following an incident on an American Airlines flight to Hawaii on Saturday.
18.01.2024 - 07:09 / breakingtravelnews.com / Henry Harteveldt / Airlines
The recent news that Dutch carrier Corendon Airlines has started offering adult-only areas on its flights garnered widespread media attention around the world. Rightly so, as it seems that passengers have long been crying out for this service according to an article published in the Spectator that was based on a survey from PhotoAID.
Corendon’s route from Amsterdam to Curaçao in the Caribbean will have a dedicated section at the front of the plane – where those over 16-years-old can enjoy “peace and quiet” – in a move that it says will improve the experience for both those travelling with and without children.
While this move is likely to be popular among many passengers, what does the industry think? Could this trend actually ‘take off’? And what do buyers and suppliers need to do to tap into it? We spoke with several experts from the travel technology distribution space for their reactions.
Pointing out that ‘adults only’ travel services currently exist in the hotel industry, several cruise lines offer ‘adults only’ sections or facilities on various ships, and there are tour operators that focus on adult-only trips, Henry Harteveldt from Atmosphere Research Group recommends that anyone entering into this space do their research first. “Do you have enough customers to make this endeavor worthwhile? Is this profitable? Will this favorably distinguish your brand? Will you be able to sell and service this through all the channels you sell through – including travel agencies, if you use them? If the answers are favorable, a robust and comprehensive marketing strategy – and budget – will be critical. Relying just on search engine optimization and search and social media marketing to create awareness and generate interest won’t be adequate. You’ll need an integrated marketing campaign that encompasses PR, advertising in relevant media, targeted email, promotional activity – and, yes, SEO, SEM, and social media marketing.”
To be successful the idea will require investment from both sellers and B2B buyers of flights: “Travel providers and intermediaries need to think carefully about how they would sell and market this new service,” says Janis Dzenis from price-comparison website WayAway. “Currently, adult-only flights aren’t a typical search term for consumers – many wouldn’t know this is now a real option. A PR or marketing campaign would be needed, alongside new technology that can help adult-only flights appear in the booking flow. OTAs and metasearch companies should consider adding a filter for this emerging service, and consider guiding people to it on their websites, as it’s not something people will naturally know they can search for.”
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It’s not just airlines that stand to benefit
The FAA is investigating after six people were hospitalized following an incident on an American Airlines flight to Hawaii on Saturday.
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