In preparation for a busy summer of traveling, I wanted to face my fear of flying.
27.07.2023 - 22:03 / afar.com
Anyone who attempted to access the Delta Sky Club lounge at New York’s John F. Kennedy Airport (JFK) in Terminal 4 last year is probably still haunted by the memories of the long lines they endured to access complimentary snacks, wine, and a corner to plug in their laptop before their flight.
“We love the popularity. They just got popular really quick,” said Allison Ausband, Delta’s chief customer experience officer, acknowledging that overcrowded lounges are not part of the premium airport experience the airline hopes to provide.
“We’ve worked really hard this last year to expand our existing clubs and add new clubs,” Ausband said, noting that the airline added 900 seats to its lounge network last year and is in the process of adding 2,700 more seats this year.
Travelers will find 250 of those seats at Delta’s second Sky Club lounge at JFK, which opened on July 25 with nearly 14,000-square feet of space. The new lounge wraps up the airline’s $1.5 billion investment in expanding JFK’s Terminal 4, Concourse A.
This opening hardly rivals the sheer space of the new 34,000-square-foot LaGuardia Delta Sky Club that opened in 2022 and the 21,000-square-foot Delta Sky Club at Minneapolis–St. Paul International Airport that opened this spring. However, its addition is important: Together, the two Sky Clubs at JFK now offer space for up to 800 travelers at a time.
Here’s everything else you need to know about Delta’s newest Sky Club lounge at JFK.
Every seat at the new Delta Sky Club at JFK has a plug.
Photo by Lyndsey Matthews
The new Delta Sky Club is in JFK Terminal 4’s recently extended Concourse A, across from gate A8.
Previously, Terminal 4, Concourse A was mostly used to serve international carriers like Virgin Atlantic, Kenya Airways, Singapore Airlines, and Emirates, while Concourse B was where Delta operated a majority of its own flights. After closing its operations at JFK Terminal 2 in January 2023, Delta spent $1.5 billion to expand Terminal 4, Concourse A to add 10 more gates that mostly serve Delta flights to domestic destinations.
With the opening of the new Sky Club, Delta customers flying out of Concourse A won’t have to walk all the way over to the original Delta Sky Club, which still operates on Concourse B near gate B31. (Which you won’t want to do—it’s about a 15-minute walk each way—unless you’re trying to get your steps in before your flight.)
The Sky Deck at the new lounge has a retractable roof so it can still be used if it rains.
Photo by Lyndsey Matthews
After entering the lounge and going up the elevators to the main level, the first thing travelers will notice is a massive 360-degree marble bar surrounded by teal leather stools that serves as the lounge’s centerpiece. Here
In preparation for a busy summer of traveling, I wanted to face my fear of flying.
Delta Air Lines is adding 30 percent more capacity to Latin America and the Caribbean next winter with more flights to popular destinations from Costa Rica to San Juan.
Passengers aboard Delta Air Lines flight 1437 had to disembark with emergency slides after the plane burst one of its tires when landing in Atlanta.
A New Jersey-bound Delta Airlines flight turned around mid-air and headed back to a Massachusetts airport after an anonymous caller told police that a passenger on the plane made threats about the flight, authorities said early Monday.
An Australian sailor and his beloved dog, Bella, were recently reunited after surviving two months stranded in the Pacific Ocean.
Compared to the typical Latin American tamale — a corn-based mixture steamed in a corn husk or banana leaf — the Mississippi Delta’s iteration is smaller, spicier, meatier and often simmered rather than steamed. Some say the dish came from Mexican migrants or soldiers in the Mexican American war; its origins may lie in Native American cuisine, or hail from the African dish, kush — cornbread hash. The flavours are as varied as the backstory — here are some of the best places to try them.
Ever since Delta began ramping up operations in Seattle, Alaska Airlines’ hometown and main flight hub, the relationship between the two airlines has been disintegrating. And there was plenty to disintegrate. The carriers were long-time partners in each other’s frequent-flyer programs, and they code-shared on a host of flights. They were, in the industry vernacular, preferred marketing partners.
Things are getting back to normal for Delta, but the damage, as they say, is done. The airline is reeling from a crippling systems outage that affected flights across the globe and led to thousands of cancellations and delays. Now begins the process of fixing what went wrong and, just as importantly, making good with customers.
For travelers to, from, or through Los Angeles International Airport, it may seem as though the airport, the world’s seventh busiest, is in a semi-permanent state of modernization and remodeling, with all the construction, traffic, and delays that entails. A pretty picture it ain’t.
Headed Down Under? Delta has announced a new bonus-mile promotion for Australia flights. But it’s not the only option.
Most elite members of Delta ‘s SkyMiles program probably didn’t pore over the airline’s recent Investor Day presentation. And of those that did, only a handful got as far as Slide 37 in the 56-slide deck. For their perseverance, they were rewarded with an ugly truth: First-class upgrades, already in scarce supply, are set to become scarcer still.