It’s just an hour south of Cancun, but that hour brings a quieter, more exclusive setting. Whether you’re looking for a romantic resort, a place that has something for everyone from small tikes to grandparents, or a respite from the outside world, Grand Velas Riviera Maya is there to serve. And serve it does, with impeccable attention to its guests, a fine dining experience you won’t find in other all-inclusive resorts, and a cultural influence that pays homage to its Mayan roots.
Did I mention that the employee to guest ratio is 3:1? Yes, you read that right. That’s three employees for every single guest, meaning you’ll never want for anything and you’ll be pampered at every turn.
Grand Velas has three categories of rooms, so you can tailor your vacation experience to your desires. Seeking an adults only atmosphere where you’re greeted with a glass of champagne, a sit-down check in, and a personal concierge, who from that moment forward will remember your name? Then the Grand Class Experience is for you. Your suite comes with an enormous, luxurious bathroom; a fully stocked minibar and pantry of snacks and chocolates; and a patio big enough for a party with a plunge pool, table and chairs for in-suite breakfasts, and lounge chairs for afternoon siestas.
Each morning, you’ll awake to a message from your concierge, who will provide that day’s schedule and an opportunity to make reservations or sign up for an activity. And when you return to your room afterward, you’ll find a bottle of Grand Velas’s signature mezcal, Olvidame Si Puedes, accompanied by worm salt and lemon.
Strolling through the property is a feast for the senses. Bright pink Bougainvillea spills over tiered terraces. Pathways curve towards the beach, with scents of barbecue and coconut oil intermingling with the salt air. And when you reach the palm tree-studded infinity pool that goes on and on before appearing to drop into the ocean, you know you’ve found the second part of the resort, the Ambassador Experience.
Ambassador caters to families of all ages and abilities, and that philosophy is apparent throughout. You’ll find ADA pool lifts and access equipment with personal mobility assistance. You’ll spot a tiny, tot-sized cabana and chairs next to the grown-up-sized version for parents. The Ambassador suites were renovated in 2021 – rooms are fresh and spacious and filled with treats for kids and adults. Families are guaranteed connecting rooms if they need to spread out even more. And Ambassador suites are in close proximity to both the Kids’ and Teens’ clubs.
If you thought mega cruise ships had the corner on kids’ clubs, think again. Grand Velas definitely holds its own in that department. The Kids’ Club is filled with TVs and games
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Our experts answer readers' credit card questions and write unbiased product reviews (here's how we assess credit cards). In some cases, we receive a commission from our partners; however, our opinions are our own. Terms apply to offers listed on this page.
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