When it comes to luxury hotels, Tokyo has always been in a class by itself. So when Wayne Kask checked into the new Bellustar Tokyo, he expected a one-of-a-kind experience.
18.09.2023 - 05:11 / skift.com / Sean Oneill
If you haven’t heard much about Como Hotels and Resorts, I expect you will soon. The luxury brand is making distinctive moves worth noting.
While not a unique company, Como Group appears to be coming out of the pandemic with more momentum than many of its luxury hospitality peers.
The company has the resources to grow, despite having to compete against better-known brands like Four Seasons, Belmond, Montage, and Auberge.
To learn more, I spoke with Olivier Jolivet, CEO of Como Group. He’s thought a lot about how luxury hotel companies should approach their strategic planning.
Jolivet told me that some of the smartest strategies for luxury hotel companies today include telling a unique brand story.
Jolivet has been fine-tuning Como Group’s strategy in the past five years. Selling non-core assets is on the table.
Adding prime properties is also key.
Jolivet has focused on hiring and retention because staff is critical to delivering high-touch service.
Leaning more into wellness services is also top of mind.
Luxury hotel brands also have to be efficient in their marketing, Jolivet said.
Jolivet says Como Group’s long-term capital resources help inform its strategy.
When it comes to luxury hotels, Tokyo has always been in a class by itself. So when Wayne Kask checked into the new Bellustar Tokyo, he expected a one-of-a-kind experience.
One of Mexico’s tourism megastars, Cancún is a city with two very different faces.
Over the past few years, many small regional airports across the country lost some or all of their commercial flights due to pilot shortages and other challenges facing the airline industry.
These luxury haunted hotels cater to those who enjoy spending the night with a few ghosts, with the twist of doing so in extreme comfort. Each has a history of horrors and haunts so legendary it cannot be overlooked. Your own ghost story might as well take place among the sheer elegance of high-quality bed linens, come with superior service, and conclude with a massage after a night of visiting with the dead.
From a spectacular lakeside retreat in Austria to a legendary train adventure through Italy, there is a wide selection of luxury hotels opening around the world. I have curated a list of all new properties opening in 2024 by individual hotel brands so travelers can visit their trusted favorites.
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A recent report ten years in the making recently boldly selected The World’s 50 Best Hotels. So what makes a great hotel?
Equipped with pristine white sand beaches, lush cloud forests, and a wide array of dazzling native creatures, Panama has earned worldwide recognition for its abundant natural beauty—but this Latin American nation is no slouch when it comes to urban tourism either. Visitors to the national capital can discover a fascinating array of high-end restaurants and storied landmarks all across Panama City, and as an added bonus, there’s no shortage of world-class hotels to choose from along the way. As you plan your next trip to the bridge between the Americas, be sure to save some room on the itinerary to explore these ultra-luxurious accommodations.
The current generation of high-spending hotel guests don’t care about your thread counts, fruit baskets or pillow chocolates, says the CEO of one of Accor’s most ornate hotel brands. Raffles boss Omer Acar states that repeat business in luxury hospitality is achieved through intangible, romantic metrics such as personalization, respect and appreciation of ones’ time.
The battle of budget hotel brands is now a war that extends across the Atlantic Ocean.
This series of articles about credit cards, points and miles, and budgeting for travel is brought to you in partnership with The Points Guy.
The #1 hotel in the world, along with another 20 on the list of the 50 Best Hotels in 2023, is in Europe.