Strategy tips

Tappit partners with Journey Mentor for a five-year initiative, aiming to revolutionize travel customer engagement through a data-driven loyalty program using advanced payment technologies.

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It's that time of year again, when elite status junkies' thoughts begin turning to re-qualifying for status in their preferred airlines. With Delta Air Lines, it's an even more fraught decision this year, since Delta announced a slew of changes ... not only to the Delta SkyMiles Medallion loyalty program, but also to its cobranded credit card portfolio.

Air Canada plans to go live with NDC content within Sabre in the coming weeks. And, the airline is doing away with a surcharge on legacy GDS bookings for all but the lowest fare classes in each cabin.

The Association of Retail Travel Agents (ARTA) has largely stayed out of the headlines in recent years, but the 60-year-old organization said that it has never stopped advocating for its travel advisor members, mostly when they have a supplier dispute.

Since April 2023, InteleTravel has acquired corporate-focused consortium Hickory Global Partners, events company McVeigh Global Meetings & Events and, most recently, U.K.-based tour operator Major Travel.

Early in the COVID pandemic and at a time when travel cancellations were on the rise, Google said it wanted to “help Hotel ads partners minimize risk while driving future bookings in a responsible manner.” To do that, it expanded an advertising option known as Commissions (per stay) that let hotel partners only pay a commission on their ads after the guest stay had occurred.Now, nearly four years later and as international travel is approaching pre-pandemic levels, according to UN Tourism, Google has announced that on October 31, 2024 it will end Commissions (per stay) and another low-risk ad product, Commissions (per conversion), which launched in 2018.

Southwest Airlines touts itself as the "LUV" carrier, with its two free checked bags and comedic flight crews — a strategy that revolutionized low-cost air travel and earned the carrier a 47-year profitability streak from 1973 to 2019.

It’s the backpacker’s call to India, the sunseeker’s attraction to Mexico, and the digital nomad’s drive to get to Thailand: Go where the dollar buys more.

Disneyland in Southern California is known as the Happiest Place on Earth, but the experience is a whole lot happier for visitors who come prepared. Visiting a Disney theme park can be complicated, confusing and expensive. With the right strategy, however, you can dodge a lot of lines and spend less than the average guest.

At this rate, it seemingly won't be much longer until Spirit Airlines' punitive policies are history.

American Airlines is canceling changes that it planned to make to its booking experience, which would have seen some passengers become ineligible for earning miles or Loyalty Points.

UN Tourism unveils a new investment guide highlighting Jordan’s potential, emphasizing its unique attractions and robust partnerships aimed at enhancing the country’s tourism sector’s growth.

Eric McCarthy-Zink has been promoted to Chief Financial Officer at Hotel Equities, reflecting the company’s commitment to recognizing and advancing internal talent to drive financial strategy and growth.

Samana Developers announces Nima Khojasteh as the new Chief Sales Officer, a seasoned professional from the UK with extensive experience in Dubai’s real estate market.

The HSMAI Foundation’s latest special report, authored by experts from Penn State University and Hilton, delves into the pivotal role of commercial strategies in enhancing hotel performance.

Vasu Raja, American Airlines' chief commercial officer, will depart the company in June, the airline said Tuesday.

Earning airline miles while paying rent is a win-win situation — and Bilt Rewards has officially expanded this benefit to Alaska Airlines cardholders.

Having the right tutor and dedicating yourself to preparation can increase your chances of achieving your desired MCAT scores.

BCD Meetings & Events introduces its first three-year plan since 2019, “Thinking Forward,” focusing on engagement, creativity, and growth to innovate and lead in sustainable event planning.

Lena Wantjer joins ÀNI Private Resorts as VP of Sales, bringing her extensive experience from luxury and boutique hospitality to spearhead global sales strategies for exclusive, private retreats.