Amid a turbulent season of delays and cancellations impacting air travel, airline passengers are reporting a higher level of satisfaction with the overall airport experience itself. The findings come from the new J.D. Power 2023 North America Airport Satisfaction Study, which surveyed 27,147 travelers between August 2022 and July 2023 to find that overall satisfaction with airports is up three percent. Airports in the Midwest took most of the top spots, while passengers traveling through coastal airports reported lower satisfaction. The Detroit Metropolitan Wayne County Airport (DTW) was ranked highest overall amongst “mega” airports for the second year in a row. The airport provides air travel for 36.7 million travelers per year and operates over 1,000 daily flights. (J.D. Power defines a mega airport as one with 33 million or more passengers annually.) “We are always looking to raise the bar for customer service as we take Detroit to the world and bring the world to Detroit,” Chad Newton, Wayne County Airport Authority's CEO, said in a statement on the airport’s Facebook page. Detroit’s airport features a variety of amenities, dining, and shopping including Be Relax Spas, Illy Coffee Cafe, Gordon Biersch, P.F. Chang's, Pandora, and more. The airport also has a Westin hotel attached to it, with a dedicated TSA security entrance that connects the hotel to the airport for travelers on a tight layover to save time. The top-ranked mega airports, after DTW, are Minneapolis-Saint Paul International Airport (MSP) and Harry Reid International Airport in Paradise, Nevada. The lowest-ranked mega airports are Seattle-Tacoma International Airport (SEA), Toronto Pearson International Airport (YYZ), and New Jersey's Newark Liberty International Airport (EWR).