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Richard Aboulafia
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Delta Soars, Air Canada Struggles In J.D. Power 2024 Airline Study - forbes.com - Usa - Canada - state Alaska
forbes.com
10.05.2024 / 21:35

Delta Soars, Air Canada Struggles In J.D. Power 2024 Airline Study

J.D. Power just released its 2024 North America Airline Satisfaction Study, and while some airlines shone, others are clearly not prioritizing customer service. As domestic air travel continues to rise (with passenger volume increasing by 9.4% compared to the previous year) airlines find it challenging to maintain customer satisfaction amid crowded gates, overflowing overhead bins and rising ticket prices. However, the J.D. Power 2024 North America Airline Satisfaction Study, released on May 8, shows that some airlines are responding to these challenges by focusing heavily on staff training and doing what they can to improve the overall flight experience through friendly and attentive service. These efforts are paying off, allowing some airlines to deliver exceptional customer experiences despite the growing number of travelers.

JetBlue to Cut Routes Across the U.S., U.K. in Major Change-up - travelandleisure.com - Usa - New York - city Las Vegas - city New York - city Boston - county San Juan - city Los Angeles - county Major
travelandleisure.com
10.05.2024 / 18:01

JetBlue to Cut Routes Across the U.S., U.K. in Major Change-up

JetBlue is making major changes to its network for this summer and fall following the U.S. government’s breakup of its planned merger with Spirit Airlines earlier this year. 

Thought airports were busy last summer? 2024 could be more packed — but less expensive - thepointsguy.com - Usa
thepointsguy.com
09.05.2024 / 18:37

Thought airports were busy last summer? 2024 could be more packed — but less expensive

If the summer travel seasons of 2022 and 2023 left you thinking airports couldn't possibly get any busier, think again.

These Are the Best US Airlines for Economy, Business, and First Class - cntraveler.com - Usa - Canada - city Atlanta
cntraveler.com
09.05.2024 / 18:01

These Are the Best US Airlines for Economy, Business, and First Class

It’s an unfortunate truth that air travel has become an overall frustrating experience. With shrinking seats, crowded flights, and rising fees for services like checking a bag, it’s enough to make even the most savvy of travelers exasperated. But a select number of airlines continue to stand out from the rest, with refreshingly smooth operations and passenger-friendly cabins.

This Budget Airline Takes Top Spot for Safety in 2024 - smartertravel.com - Usa - state Alaska - county Frontier
smartertravel.com
08.05.2024 / 21:09

This Budget Airline Takes Top Spot for Safety in 2024

With the recent Boeing safety scare on every traveler’s mind, choosing an airline can feel daunting. WalletHub, a financial and consumer website, recently released its study of the best airlines for the coming year, including the safest option for fliers.

This Is the Best Airline in North America, According to Travelers - afar.com - Usa
afar.com
08.05.2024 / 18:53

This Is the Best Airline in North America, According to Travelers

It’s been yet another rocky year for the airlines amid a parade of troubling headlines ranging from problems with Boeing aircraft to concerns about cancellations and delays as we head into what could be a record-breaking summer for air travel. So, it may come as little surprise that fliers have mixed feelings about the airlines these days.

The Best Airlines In 2024—According To J.D. Power - forbes.com - Usa
forbes.com
08.05.2024 / 18:17

The Best Airlines In 2024—According To J.D. Power

What’s the best airline in 2024? It depends on the cabin you fly. Delta Airlines comes in at top for both first-class travelers and those who fly in premium economy, according to J.D. Power’s newest 2024 customer satisfaction survey that ranks North American airlines.

JetBlue Just Made It Easier to Travel to the UAE With Expanded Etihad Partnership - travelandleisure.com - Usa - South Africa - city New York - city Boston - Singapore - Qatar - Uae - city Abu Dhabi
travelandleisure.com
08.05.2024 / 16:31

JetBlue Just Made It Easier to Travel to the UAE With Expanded Etihad Partnership

JetBlue and Etihad Airways have expanded their partnership to allow travelers to earn reciprocal points benefits when flying either airline.

Delta, Southwest lead way in 2024 J.D. Power airline rankings - thepointsguy.com - Usa - county Long - city Island, county Long
thepointsguy.com
08.05.2024 / 10:13

Delta, Southwest lead way in 2024 J.D. Power airline rankings

Which airlines get the highest ratings from passengers? A major consumer analytics firm's latest report offers some answers.

Saturday Is The Worst Day To Book A Cheap Flight, Per New Study - forbes.com - Usa
forbes.com
07.05.2024 / 16:37

Saturday Is The Worst Day To Book A Cheap Flight, Per New Study

Saturday may the perfect day to sleep in or mow the lawn. But it’s the worst day of the week to book a cheap flight, according to a new study from Upgraded Points, which analyzed Google Flights data for 10 of the busiest domestic routes over four weeks.

JetBlue and Etihad expand partnership to include loyalty benefits - thepointsguy.com - Usa - New York - city New York - Singapore - Qatar - city Abu Dhabi
thepointsguy.com
07.05.2024 / 13:37

JetBlue and Etihad expand partnership to include loyalty benefits

JetBlue is bolstering its partnership with a major Gulf airline. Starting Wednesday, the New York-based carrier will expand its partnership with Abu Dhabi-based Etihad Airways to include loyalty benefits.

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