Free meals in coach—that relic of a bygone, gilded era of aviation—might be making a comeback.
Allison Ausband travel tips
skift.com
25.08.2023
Delta Is Upping the Airport Experience
Good morning from Skift. It’s Thursday, November 17. Here’s what you need to know about the business of travel today.
skift.com
25.08.2023
Delta to Invest More in the Traveler Experience at the Airport
Delta Air Lines has been directing more investment at enhancing what its customers experience at airports, and it relies on customer sentiment surveys to guide its progress.
skift.com
25.08.2023
Video: Delta's Head of Customer Experience at Skift Aviation Forum
Delta Air Lines is striving to boost its customer satisfaction scores, and the effort is led by Allison Ausband, executive vice president and chief customer experience officer. Ausband oversees about 60,000 workers in Delta’s airport customer service, in-flight service, and reservations and customer care divisions.
skift.com
25.08.2023
Charting New Territory With Skift Aviation Forum 2023
The aviation industry has always been at the forefront of innovation, driving global connectivity and opening up new horizons for travelers worldwide. As we enter a new era of air travel, filled with technological advancements and sustainability concerns, it is crucial for leaders, experts, and enthusiasts to come together and shape the future of aviation.
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