The Department of Transportation officially launched an inquiry Thursday into whether the loyalty programs of the four largest U.S. airlines have engaged in unfair, deceptive or noncompetitive practices.
05.09.2024 - 03:58 / skift.com / Pete Buttigieg / Meghna Maharishi
Of all the cabinet positions in a presidential administration, Transportation Secretary has never been seen as the sexiest. But Pete Buttigieg, also known as Mayor Pete, has made an often-overlooked department relevantHe’s probably the most high-profile Transportation Secretary in recent times.
His actions on airline passenger rights and advocating for big infrastructure investments in airports, roads and bridges have made him a rising political star, not to mention one of the most influential voices in the travel industry.
When Southwest Airlines had a meltdown in 2022, he made the carrier pay one of the largest fines ever. His DOT is now looking into Delta Air Lines after it was last to recover from a worldwide tech outage in July.
Under his leadership in the Biden administration, the DOT championed a rule to ensure passengers receive automatic refunds when a flight is significantly delayed or canceled. That rule eventually became law, when Congress passed the FAA Reauthorization Act in 2024.
His DOT launched the passenger rights dashboard known as flightrights.gov and advocated for a rule on junk fees, which would require airlines to disclose all fees upfront when customers are purchasing a ticket.
Buttigieg also overseen some of the biggest crises in the airline industry coming out of the pandemic, including an air traffic controller shortage, a pilot shortage and slew of safety issues at Boeing.
The Transportation Secretary has become a spokesperson for the Biden administration, known for his television appearances on Fox News. In an election year, especially one as unprecedented as 2024, some of Buttigieg’s pro-passenger rights policies are at risk — but many are sure to survive.
The Department of Transportation officially launched an inquiry Thursday into whether the loyalty programs of the four largest U.S. airlines have engaged in unfair, deceptive or noncompetitive practices.
The Transportation Department announced on Thursday that it was investigating the rewards programs of the country’s four biggest airlines, part of the agency’s continuing efforts to bolster protections for air travelers.
As president of STR, Amanda Hite oversees the hospitality division of parent company CoStar, and her 290-person team produces the hospitality sector’s most widely read benchmarking reports.
Jonathan Gray is a heavyweight in finance. He’s the chief operating officer of Blackstone, the largest private equity firm in the world, which manages over $1 trillion in assets. Gray is also widely seen as a successor to the firm’s CEO Stephen Schwarzman.
In an industry often criticized for sluggishness, Sébastien Bazin is known for moving fast. Bazin spent much of his early career as a financier at investment banks and private equity firms rather than rising through the ranks of a hotel company.
Ariane Gorin, who took the reins as Expedia Group CEO in May, is trying to make the company more global. Gorin, who’s been a member of the Expedia Group senior leadership committee since 2015 and previously headed Expedia for Business, is well-positioned for the international challenge.
Brad Gerstner founded Altimeter Capital in 2008, and his first trade was for Priceline at $50 per share. Now known as Booking Holdings, the company trades at around $3,440, and has a market cap of $115 billion.
Whether it’s his strong stance on ultra-low-cost carriers or his brutally honest criticism on the current state of Boeing, United Airlines CEO Scott Kirby has become one of the most influential — and candid — voices in the airline industry.
Sundar Pichai is CEO of one of the largest and most powerful companies in the world: Google. The company’s growing Flights, Hotels, Vacation Rentals, Maps, and other businesses have made the tech giant a powerhouse in travel as well.
Christopher Nassetta, a Virginia native with a shock of salt-and-pepper hair, has the air of a senior industry statesman. Since taking the reins at Hilton Worldwide in 2007, Nassetta has orchestrated a dramatic turnaround in the hotel group’s fortunes while also advocating on behalf of the whole travel industry at the governmental level.
It’s February 2020 and Ahmed Al Khateeb was just been named the first-ever minister of tourism for Saudi Arabia. He didn’t know it yet, but there was a global pandemic just weeks away. It was horrible timing, but Al Khateeb has nevertheless created one of the world’s fastest-growing tourism sectors.
Fred Dixon has won a lot of fans during his 30 years in the tourism industry, in large part because of his willingness to fight for the interests of travel businesses.