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04.09.2024 - 01:46 / skift.com / Sean Oneill / Gwen Mills
Thousands of hotel workers went on strike across major U.S. cities between Sunday and Tuesday. The 21 strikes, organized by the Unite Here union, targeted properties branded by the major hotel groups Hilton, Hyatt, Marriott, and Accor.
Why it matters: Labor disputes are heating up, especially over daily housekeeping. The strikes expose the hotel company’s struggles to balance recovering profits with worker demands for better pay and working conditions.
What to watch: The strikes were set to end Tuesday.
In a June interview with Skift, United Here’s new president, Gwen Mills, said about 40,000 hotel workers in 22 markets in the U.S. and Canada have union contracts that might expire in the coming year. “Hotel staffing per occupied room is down while revenue per room is up,” Mills said. “So hotels are making plenty of money. We want increased wages.”
The bottom line: These strikes represent a critical moment for the hospitality industry as it grapples with post-pandemic recovery, labor shortages, and evolving guest expectations.
If demands are unmet, the union threatens to expand to 65 hotels in up to a dozen cities. About 40,000 hotel workers in 22 North American markets have union contracts that might expire over the next year at several dozen properties.
New union leader Gwen Mills is preparing for tough negotiations as contracts between hotel groups and about 40,000 hotel workers are set to expire.
Michelin announced a second wave of top picks for U.S. hotels Thursday. It also revealed its first picks for a small group of luxury and boutique hotels in Canada and Mexico.
Over the busy Labor Day weekend, at least 10,000 unionized front-desk workers, housekeepers and other employees at dozens ofhotel properties across the country walked off the job after failing to come to an agreement in contract negotiations.
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About 10,000 hotel workers walked off of their jobs over the weekend, one of the busiest travel weekends of the year, due to unresolved contract negotiations. Members of the UNITE HERE union are asking for “higher wages, fair staffing and workloads, and the reversal of COVID-era cuts.” Many workers live paycheck to paycheck, and their pay does not cover the cost of living.