All that is left of the UK's "wonkiest" pub is a sea red bricks, splintered furniture, and tributes strewn on its charred remains left by locals mourning the loss of a beloved part of their history.
27.07.2023 - 18:09 / smartertravel.com
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I was packed and ready to board my red-eye, transatlantic flight to England when I got the e-mail: My Airbnb had been canceled 11 hours before I was set to check in. There had been a “plumbing issue at the property,” the host told me, and staying there would be impossible given the lack of running water and necessary repairs.
“We’re happy to help you select another property to stay at!” a cheery Airbnb representative told me via phone as I frantically pulled up an Airbnb search page to see that only a handful of properties in London-proper were still bookable at 9 p.m. England time. “I’m not sure what that means,” I flatly replied.
My answer was icy for a reason: This was the second time an Airbnb host had canceled on me less than 12 hours before my arrival. “Plumbing issues” were cited for both. A measly 10 percent discount on a new booking was offered for both.
Related: 11 Things to Look for in an Airbnb Before You BookAs Airbnbs go, most people choose them for one of two reasons: affordability over local hotel options (this was my case, as I was visiting London in summer on set dates for a wedding), or for the advantage of staying in homey digs with amenities like a kitchen and laundry. But recent reports uncovering Airbnb scams paired with the company’s fuzzy cancellation/refund policies are reason to consider the possibility that your rental might end up costing you more money, and for far lesser lodging.
In my experience, I had no choice but to rebook one of the few Airbnbs left—a seedy option that was far from the area I had originally chosen to stay in, and that was more expensive than the original, larger, nicer listing I had booked months in advance. The hotels left by then were both astronomically expensive and no better than the second-rate rental option. Sitting on my six-hour flight after the mere hour I had to rebook, I increasingly began to feel like I should be owed something. It wasn’t until I complained to Airbnb multiple times via email (which went ignored) and then on social media that the company refunded me anything.
In a spate of recent reports, Airbnb customers detail being canceled on for similar reasons (plumbing, in many cases) even later in the process than I was. Vice.com reporter Allie Conti recently detailed her Chicago listing being canceled 10 minutes before check-in time and talked to a slew of other customers with similar horror stories. Ultimately, she uncovered an Airbnb scam that spans cities and relies upon fake listings.
Note: I don’t think either of my canceled listings abroad seemed similarly fake, as Airbnb processed the rebooking rather than the owner—but I can say
All that is left of the UK's "wonkiest" pub is a sea red bricks, splintered furniture, and tributes strewn on its charred remains left by locals mourning the loss of a beloved part of their history.
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