The End Begins for Virgin America’s Loyalty Program

27.07.2023 - 18:42 / smartertravel.com / Tim Winship

With Alaska Airline’s acquisition of Virgin America, it was just a matter of time before Virgin’s loyalty program, Elevate, was terminated and its members folded into Alaska’s Mileage Plan program. In the meantime, the programs were somewhat integrated, allowing reciprocal mileage earning. And beginning on January 9, 2017, Elevate members will be able to convert their points at a 1:1.3 ratio to miles in Mileage Plan, and have their Virgin status matched in Alaska’s program.

But the two programs remain independent and fully functional, with no outward sign that Elevate is in final shutdown mode. The first such indication comes from Starwood, whose Preferred Guest program is linked to both the Alaska and the Virgin America programs. Here’s the official announcement, posted today in FlyerTalk:

So, no more earning Elevate points for Starwood stays, or transferring Starwood points into Elevate, after January 6.

Virgin’s Elevate program was always notably weak in terms of its earning and redemption partners, so the loss of even a single partner is a greater blow than it would be for a more robust program like Alaska’s.

Other Elevate partners may follow Starwood in disengaging from the program before it’s phased out. Or they may simply wait for the end, whenever that turns out to be. Either way, Elevate members should be cozying up to Alaska’s Mileage Plan, because that’s where their future lies.

Reader Reality Check

Will you miss Elevate, or will Mileage Plan work as well or better for you?

After 20 years working in the travel industry, and 15 years writing about it, Tim Winship knows a thing or two about travel. Follow him on Twitter @twinship.

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