The Worst Hotel-Program Expiration Policy, Fixed

Following is our regular summary of the latest travel news and best frequent traveler promotions reviewed during the past week.

To seasoned travelers, the words “program updates” are the ultimate buzzkill, foreshadowing a raft of customer-unfriendly changes to the loyalty programs they’re invested in.

With no sign of relief in sight, the TSA’s inability to effectively and efficiently manage airport security screening promises to remain this summer’s biggest bad-news travel story.

Is the state of air travel improving? Not according to the DOT, which just released its Air Travel Consumer Report for 2015.

In 2014, at the behest of Rep. Alan Grayson (D-Fla.), the DOT’s Office of Inspector General began an audit of U.S. frequent flyer programs, and the DOT’s monitoring thereof, with a particular focus on unfair and deceptive practices (summary, with a link to the full .pdf report, here). The audit results were published this month, with the following headline: “Improvements needed in DOT’s process for identifying unfair or deceptive practices in airline frequent flyer programs.”

Tired of squeezing your ever-expanding frame into those ever-shrinking coach-class seats? So is Tennessee Congressman Steve Cohen, a member of the House Transportation and Infrastructure Committee’s Subcommittee on Aviation. And he wants the government to do something about it.

You may remember the 100,000-mile bonus for new British Airways credit card sign-ups in 2010.

When Muslim Advocates and the NAACP issue a joint letter accusing the U.S. airline industry of racism, it’s big news. And when the NAACP, the “nation’s oldest and largest nonpartisan civil rights organization,” follows that up with an advisory specifically questioning the racial policies of the nation’s largest airline, American, it’s nothing less than a media firestorm. Indeed, all the major news media covered the story exhaustively. And “American Airlines” has been a trending Twitter topic for several days.

In February, when Starbucks announced it was converting its frequent-drinker program to a revenue-based scheme, there was a collective groan from the caffeinated crowd. As with similar conversions by the major airlines, Starbucks’ new earning rules would mean fewer rewards for most customers.

Marriott’s acquisition of Starwood has left one key group vocally underwhelmed: members of Starwood’s Preferred Guest program, particularly Starwood elites who have become accustomed to perks and services that play no part in Marriott’s Rewards program.

Could Spirit, the airline everybody loves to hate, become a bit less hateful? If the company’s new CEO has his way, it will do just that.

For U.S. News & World Report, the road from weekly news magazine to publisher of company rankings has been a long and winding one. The key, though, to its shift toward data-driven ratings of companies and institutions was its 1983 publication of “America’s Best Colleges.”