Earlier this month, American Airlines announced that beginning May 1, it will require travelers to book directly with the airline, partner airlines or “preferred travel agencies” in order to receive points in its loyalty program.
The unprecedented move confused many travelers eager to protect their mileage currency, prompting posts like this one on X: “@AmericanAir your news about earning miles/loyalty points is a bit concerning — we’re loyal to you no matter who we book through!”
In an email, a representative of the airline said that the approved list of travel agencies would not be published until April.
While there is much to be determined about the new policy, a battle for customers between the airline and third-party ticket sellers, which includes online travel agencies like Orbitz, has emerged. Here’s what travelers should know before booking their next flight.
Currently, the biggest domestic carriers — including Delta Air Lines, United Airlines, Southwest Airlines and American — award points and miles to members of their loyalty programs on most tickets regardless of where they are sold.
American’s new rules state that in order to receive miles and points, travelers must book through its website, a Oneworld partner airline or approved travel agencies (with exceptions for those enrolled in its business program, which targets small companies, or with a corporate contract).
The website maxtravelz.com is an aggregator of news from open sources. The source is indicated at the beginning and at the end of the announcement. You can send a complaint on the news if you find it unreliable.
You know the saying, “No shoes, no shirt, no service”? Whether you like it or not, the shoe portion of the warning doesn’t really apply to airplanes. In fact, according to a survey conducted by Kayak, dubbed the Unspoken Rules of Air Travel, 44 percent of Americans think it’s OK to take their footwear off while at cruising altitude.
The Department of Transportation (DOT) will conduct a privacy review of major airlines in the United States with a focus on how popular carriers handle and store passenger’s personal information.
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You can already use American Airlines miles to upgrade American flights. You can also redeem American miles to upgrade British Airways and Iberia flights booked into some high-fare classes.