Air India has entered into an interline partnership with Bangkok Airways that will allow the Tata Group-owned airline’s passengers connections to 10 Southeast Asian destinations beyond the Thai capital.
25.08.2023 - 13:39 / skift.com / Amrita Ghosh / Air India
The national security advisors of India, U.S., the United Arab Emirates, and the Saudi Crown Prince met in Riyadh. They discussed ways to develop a joint infrastructure that connects Gulf and Arab countries via a railway network and also extends to India via shipping lanes. The White House issued a statement that the advisors met in Riyadh to “advance their shared vision of a more secure and prosperous Middle East region interconnected with India and the world,” American news website Axios reported. The Indian and UAE authorities did not issue separate readouts publicly. India is particularly keen to participate in the project to build a brand as an infrastructure builder in the railway sector. Boasting a strong rail network at home and buoyed by the success of creating such infrastructure in Sri Lanka, India has the confidence to do it overseas. It wants private and public sector enterprises to explore the region’s potential economic and infrastructure opportunities. Moreover, India’s connectivity with its Western neighbors could be enhanced as it can use shipping routes to reach West Asian ports such as Chabahar and Bandar-e-Abbas (Iran), Duqm (Oman), Dubai (UAE), Jeddah (Saudi Arabia) and Kuwait City. According to the Axios report, the idea for the railway project germinated at the I2U2 forum — which includes the U.S., Israel, the UAE and India — established in late 2021 to discuss strategic infrastructure projects in West Asia.
Indian hospitality company ITC Hotels has signed three boutique properties under its brand Storii in the states of Goa, Himachal Pradesh, and Uttar Pradesh — the 23-key Urvashi’s Retreat in Manali, 15-key Storii Moira Riviera in North Goa and Storii Prayagraj which will be refurbished to accommodate a new wing. “The new properties at Goa, Manali, and Prayagraj highlight our focus on growth and expansion in the boutique hotel space. Storii by ITC Hotels is fast becoming a preferred brand in the experiential segment, welcoming travelers seeking local experiences,” said Anil Chadha, divisional chief executive of ITC Hotels. Last week, the company’s Fortune Hotels announced the signing of an operating agreement for a hotel in the hill station of Khajjiar in the north Indian state of Himachal Pradesh, set to open doors in the first quarter of 2024.
Tata Group-owned Air India will launch direct flights between Delhi and Amsterdam from June 11, the airline said in a statement. The flight will operate with a two-class Boeing 787-8 Dreamliner four times a week — Monday, Wednesday, Friday and Sunday. AI155 will depart from Delhi at 13:10 hours before arriving in Amsterdam at 18:35 hours (local time). The return flight from Amsterdam, AI 156, will take off at 20:45 hours to arrive in
Air India has entered into an interline partnership with Bangkok Airways that will allow the Tata Group-owned airline’s passengers connections to 10 Southeast Asian destinations beyond the Thai capital.
Only 25% of Indians traveling abroad purchase travel insurance well in advance while making travel arrangements, while the majority of them wait until the last three days to buy it, according to data compiled by insurance aggregator Policybazaar.
Antitrust watchdog Competition Commission of India (CCI) has approved Tata group’s plan to merge its full-service carriers Air India and Vistara.
The Tatas will let go of Indian full-service carrier Vistara as they look to merge the airline with the more “internationally-recognized” Air India, Air India CEO Campbell Wilson said on Monday.
India is expected to overtake Germany to become the world’s third most powerful travel and tourism market by 2032, according to World Travel and Tourism Council’s Economic Impact Research.
India could rank among the top three markets for outbound travel in the coming years, according to Omri Morgenshtern, CEO of online travel platform Agoda said while speaking to media in India during his recent visit to the country. Indian travellers are increasingly becoming more important to many countries and will become second to China in terms of spending in Asia, he said. An earlier Skift article had reported how the time is ripe for India — which already ticks most of the boxes as a suitable candidate to take over from China as the largest travel source market — to enter the dragon’s space. In India, online travel booking is growing at a faster pace after the pandemic in comparison to other global markets, outpacing the Asia Pacific market, said Morgenshtern. The total transaction value in travel almost hit pre-Covid levels in 2022. “Since 2019, the rank of importance of Indian tourists for Thailand for example has risen from 10th to 6th. I expect it to become more important in the coming years, not only to Thailand but to many countries in APAC,” he added. Morgenshtern also sees a lot of potential for inbound tourism in India. While India’s inbound is growing slower than outbound travel, he believes it is going to see fast growth in the coming years.
The Google pages of many hotels — including premier properties — in the Himalayan hill towns of Darjeeling and Kalimpong in West Bengal have been defaced for fraud ahead of the holiday travel rush. Anybody looking for hotels in Darjeeling using the search engine will come across prominent photographs containing the hackers’ phone numbers over a section displaying pictures of rooms and amenities. “We have been lately facing incidents where fraudsters are posting their mobile numbers with payment options to book not only our properties but also several others in the region. We are continually monitoring this and flagging all such posts as ‘spam’ for Google to review and have them removed,” said Viraj Oberoi, director of Elgin Hotels & Resorts, a luxury heritage hotels chain with properties in Darjeeling, Kalimpong and Sikkim. Cyber miscreants are removing hotel details and creating their own profiles with personal contact details, said Sandipan Ghosh, general secretary of regional travel trade body Eastern Himalayas Travel and Tour Operators’ Association. “Surprisingly, they’re also luring customers to pay in advance while knocking off the goods and services tax charge,” Ghosh said. In India, the goods and services tax on hotels range anywhere between 12-18 percent, depending on the pricing. Customers, while trying to book hotels online for Darjeeling, have been duped to pay advance amounts to bank accounts which don’t belong to the owners of the accommodations. “We’re in touch with the cyber cell department to track such incidents closely and take action accordingly,” Ghosh added.
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India will invest around $12 billion over the next two years in airports, aircraft and recruitment to meet the booming demand for air travel. The country aims to increase the number of airports from the present 148 to 220 by 2025, for which private builders will contribute roughly $9 billion, with the balance coming from the government-run Airports Authority of India. It entails new terminal construction, greenfield projects, and refurbishment of existing buildings, including old military airfields from the colonial era, as per a Bloomberg report. “We need to put in place the civil aviation infrastructure and capabilities that by 2047 would be able to support a $20 trillion economy within India,” said the country’s civil aviation minister Jyotiraditya Scindia at the ongoing CAPA India Aviation Summit in New Delhi. Scindia said passenger capacity at India’s six major airports is expected to grow to 420 million in four years from 192 million today, and Indian carriers’ fleet will grow to 2,000 aircraft in five years from 700. Additionally, India has eased leasing rules for airlines to lease more aircraft to address aircraft shortages as travel rebounds from the pandemic. He also highlighted how India had tweaked its airplane leasing program to enable airlines to add more aircraft to meet passenger demand, including more “wet leasing,” or renting of planes with crew, for domestic and international routes. Tata Group-owned Air India last month announced a record order for 470 jets and is due to take another 25 leased aircraft.
Indian companies have failed to set targets to reduce corporate travel emissions, according to an annual report by campaign group Transport & Environment. Globally, only 50 companies out of 322 have set targets to reduce business travel, with information technology (IT) services company Wipro paving the way in India. Wipro has achieved a 15-20 percent reduction in air travel emissions between the 2015 and 2020 period. Among all 10 Indian companies featured in the ranking report, only IT services provider Tech Mahindra reports on air travel emissions specifically. “Advancements taking place in India are mostly being led by the technology industry. We invite these technology companies to continue to work on their travel policies and demonstrate leadership to catalyze change in other industries,” said Denise Auclair, corporate travel manager at Transport & Environment. Of the companies that have targets, only four companies meet the “gold standard” of reporting air travel emissions and commitment to reducing them by 50 percent or more, by 2025 or sooner. These are Novo Nordisk (pharmaceuticals, Denmark), Swiss Re (finance, Switzerland), Fidelity International (finance, Britain) and ABN Amro (finance, the Netherlands).
Indian airlines are expected to record a consolidated loss of $1.6 to 1.8 billion in the financial year 2023-24 ending March 31, 2024, according to aviation consultancy CAPA India. The full-service carriers are predicted to incur a loss of $1.1-$1.2 billion. With a net induction of 132 planes next fiscal, Indian airlines are estimated to take the total fleet of all carriers to around 816 aircraft. However, more than 100 aircraft from different Indian carriers are grounded as a result of supply chain and other issues. Highlighting the potential for growth in aviation, India’s civil aviation minister Jyotiraditya Scindia said that it was time for India to look at manufacturing aerospace products. He added that the aggregate fleet size of domestic carriers is estimated to reach around 2,000 aircraft over the next five to seven years. He claims that by the end of this year, up to 15 Flying Training Organizations (FTOs) could be established, bringing the total number of such organizations to 50 from the current 35. He emphasized the expansion of the drone industry, stating that it is projected to reach a value of approximately $40 billion by 2030 and produce about 250,000 million employees. All industries have an S-shaped evolution curve, and the minister noted that India is currently in the “infancy and growth phase” of its civil aviation industry.
Air India has become the latest entrant to hop on to the bandwagon of ChatGPT. Doing away with an outdated manual pricing system, the airline announced recently that it would be shifting to an algorithm-based software for setting airfares to extract more revenue from each flight. Its modern revenue management software continuously anticipates where people want to visit and how much each flyer is willing to pay, rather than the old method of having one fare for each block of seats — thereby ensuring higher revenue per flight. The airline will reportedly use GPT4 — the latest version of the revolutionary chatbot — to improve the FAQ section, pilot briefings, and more. Speaking at an event recently Air India CEO Campbell Wilson said that the use of the chatbot will not be “gimmicky”, but will be to actually enhance the airline’s functions. Last month, Air India partnered with cloud-based software company Salesforce to transform its customer experience. In another wheel of change under its new owner Tata, Air India is also testing ChatGPT to replace paper-based practices. “Frankly the system is almost so bad it’s good,” Wilson said, adding that this offered the chance to start from scratch rather than “jury-rig” existing architecture. The Tata Group is also integrating the Tata-related airlines, with the merger of Vistara with Air India and the integration of low-cost carriers Air India Express and AirAsia India. As part of its expansion plans, the Tata-owned airline last month had placed a record deal of 470 aircraft — 250 from European planemaker Airbus and 220 from U.S. aircraft manufacturer Boeing — at a list price of over $70 billion.