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Uber Just Updated Its Safety Features — What to Know
10.04.2024 - 17:49 / travelandleisure.com
Uber is offering more peace of mind to riders with an update to its safety features.
Now, riders can automatically opt into the app's safety features for specific times — such as pin verification, the in-app emergency button, and audio recording — Uber shared with Travel + Leisure. Previously, riders could manually turn this feature on or off but not set it for specific times.
Going forward, travelers will be able to set a specific day and time in the app to turn on pin verification, which will automatically be required to start a trip during those chosen times. Travelers will also be able to schedule the “Share My Trip” feature, automatically sending their location when they’re picked up or dropped off within 50 meters of a bar or restaurant. Riders also have access to an in-app emergency button if they feel in danger.
In addition, the company said riders now have the ability to turn on the audio recording feature for every trip “so in the rare instance that something goes wrong, the encrypted recording will be shared with Uber.”
“No matter the journey, we want riders to have peace of mind when using the Uber app which is why we are making it easier than ever to leverage our in-app safety features, especially at night,” Emilie Boman, the director of safety public policy at Uber, told T+L. “We are all about giving riders more choice and control over their safety features, and safety preferences does just that.”
To set up these safety features, riders should scroll to the safety preferences section in their in-app settings. Travelers can also update their safety preferences during a ride by tapping on the blue shield icon.
Beyond safety updates, Uber has introduced new features over the years to make booking a ride easier. Last year, for example, the rideshare company rolled out step-by-step directions and timed walking estimates to help travelers find airport rides and expanded its Uber Reserve option.
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