The flight seemed too good to be true.
30.08.2023 - 11:17 / skift.com / Airlines
The air traffic control glitch which caused thousands of flight cancellations and delays into and out of Britain on Monday has been fixed and there will be no repeat of the issue, said the head of the country’s air traffic control provider, NATS.
Thousands of passengers are stranded abroad after 1,500 flights were cancelled on Monday and disruption to schedules persisted into Tuesday. The peak holiday time period means those affected are not being offered alternative flights for days.
Martin Rolfe, the CEO of NATS, the company which operates Britain’s air traffic control systems, said on Wednesday the technical problem was caused by a flight plan which was “not sufficiently standard”.
He said the issue had since been fixed.
“We’ve worked incredibly hard since we restored the service back on Monday to make sure that this type of event can’t happen again,” he told the BBC.
Ryanair criticized NATS for not having a back-up system. Airlines are now scrambling to help passengers return.
Rolfe said NATS was trying to help the airlines.
“We are working incredibly closely with them to make sure that we help them recover as quickly as they possibly can, and as efficiently as they possibly can,” he said.
The flight seemed too good to be true.
Airlines around the world are facing scrutiny from advertising and consumer agencies, regulators, and courts over allegedly making misleading claims about their sustainability efforts, sometimes dubbed “greenwashing”.
The technical glitch which caused last week’s flight chaos in the UK was a “one in 15 million” event, according to air traffic service NATS.
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August travel plans have been thrown into chaos for hundreds of thousands following an outage of the United Kingdom’s air traffic control systems that has led to lots of delays and cancellations.
U.K. travel was left in turmoil after Britain's air traffic control system suffered a major outage Monday, causing more than 1,500 flights to be canceled and thousands more delayed.
The British government was working with airlines on Tuesday to help ensure passengers stranded in airports across Europe can get home after an air traffic control glitch caused widespread disruption to flights that is expected to last for days.
Flights in and out of Britain will be disrupted for days, the U.K. government said on Tuesday, after a technical issue with the country’s air traffic control system left thousands of passengers stranded abroad or facing severe delays.
The first flight will take off from 31st October 2023 and operate three times a week throughout the year