Delta Air Lines and United Airlines were ordered by a federal judge to face a consumer antitrust class action accusing major U.S. carriers of conspiring to drive up domestic airfares by reducing the number of available seats.
25.08.2023 - 14:35 / skift.com / Delta Air Lines / Robert Isom / United Airlines / Rashaad Jorden / Airlines
United Airlines, Alcohol Wipes and Finding New Customer Touch Points: Some passengers want to talk to people. Some do not. United Airlines wants make sure they all have a choice.
Four Seasons Won’t Let Tech Replace the Human Exchange Expected of Luxury: Luxury brand Four Seasons believes strongly that guests who are spending more money need to be pampered a little, says its chief commercial officer. But it is smart to shy away from certain types of tech because of that?
American Airlines CEO on Tackling the New Travel Patterns: Thanksgiving should be a breeze, operationally speaking, CEO Robert Isom said at Skift Aviation Forum on Wednesday. Where the future of aviation gets interesting is adapting to new flying habits of leisure and business passengers.
Delta to Invest More in the Traveler Experience at the Airport: Airlines often focus on their on-time performance. But a journey of a thousand miles often starts at an airport with a lot of friction. Kudos to Delta for attempting to smooth out some of the typical hassles.
Hilton Surveys Find Guests Define Wellness More Broadly After Pandemic: Wellness talk seems to spread at about the same pace as people’s waistlines. But if you look beneath the averages, you’ll really find a consumer segment that shops for trips that enhance their well-being.
Tripadvisor CEO May Revamp Plus Membership Program: Tripadvisor hasn’t made any decisions about Tripadvisor Plus, but the traveler membership program may reemerge in a different form.
UAE Eyes $122 Billion a Year From Tourism by 2031: Middle East Travel Roundup: Destinations in the Middle East are not just turning to tourism in an effort to diversify their national economies but positioning themselves to compete on a larger scale globally.
Airbnb to Ease Host Sign-Up Process, Add More Search Categories: Airbnb is taking steps to increase its traction with hosts, namely to find new ones and to keep them. Its level of success will depend on how well it executes these changes in practice.
Airlines Want Their Net Zero Pledges to Fly on More Than Fumes: Aviation is becoming a target for policymakers and climate emergency activists. Leaders from Delta, Air France-KLM, and McKinsey have highlighted some heartening ways to address the carbon reduction challenge.
Airline Startups Connect and Breeze Share Early Survival Strategies: Top executives at Connect Airlines and Breeze Airways both alluded to the high-risk nature of the aviation business, but they also said that it’s a good time to start up a carrier. It seems both companies are doing the early heavy lifting they will need to be successful.
Delta Air Lines and United Airlines were ordered by a federal judge to face a consumer antitrust class action accusing major U.S. carriers of conspiring to drive up domestic airfares by reducing the number of available seats.
Three U.S. airlines on Wednesday warned of higher fuel costs in the third quarter due to a jump in crude prices, adding to pressures the industry faces from expensive labor contracts.
Jack Ieronimo was one of the people on a United Airlines flight from Newark, New Jersey, to Rome, Italy, that made headlines after passengers said they were stuck onboard for seven hours without taking off.
When travelers buy an airplane ticket, they’re often made aware of the carbon emissions from their trip. Google Flights and some airlines give fliers an estimate when they check fares, and carriers like British Airways and Qantas offer customers the option to buy carbon offsets or contribute to a “climate fund” in the booking process.
More than 890 flights have been canceled and more than 1,200 are delayed as Hurricane Idalia made landfall on Florida’s northwest coast as a Category 3 hurricane early Wednesday morning.
The deadly wildfires on the island of Maui are likely to affect visitor — and airline — demand to the island for the “foreseeable future,” analysts at T.D. Cowen said Friday.
Airlines around the world are ripping up schedules and bringing in new flights to cope with a COVID-triggered trend in corporate travel for executives like Jerome Harris – the scrapping of one-day business trips in favour of longer stays.
Mesa Airlines said late Saturday it is finalizing an agreement to operate regional flights for United Airlines after an announcement it will wind down flights for American Airlines early next year.
How Latin America Is the Future of the Airline Industry: No part of the world is seeing as many big changes to the airline business as Latin America. The final shape is still opaque, but one thing is clear for the region’s aviation industry: All eyes are watching closely for how this transformation unfolds.
Airbnb Mulls Removing Cleaning Fees as a Separate Charge: Hosts may be sabotaging their own bookings by levying excessively high cleaning fees. It is turning off many people to Airbnb, which is a concern for the company.
The Remaking of Tourism in 5 U.S. Cities: Five U.S. destinations geographically spread out, of varying sizes and with different transformative strategies — and challenges — point to what destination marketing organizations will have to do in the coming years.
U.S. airline profits are set to come under pressure in 2023 as they look to shell out more cash to retain pilots amid worries about the impact of a potential recession on travel demand.