Destinations worldwide have increasingly moved to lift visa requirements as part of their strategy to increase visitor numbers — visa processing delays are a major obstacle to the industry’s full recovery.
29.11.2023 - 05:29 / skift.com / Dhruv Shringi
Travel searches by Indian travelers for Thailand have spiked. Online travel agency Agoda’s search data for the peak December travel period shows recent visa policy changes have impacted travel preferences and top destination choices for Indian travelers.
At the end of October, Thailand allowed Indians to enter without a visa. Agoda’s data revealed a 28% rise in Indian travelers searching for trips to Thailand compared to the previous 10 days before the visa-free announcement.
Malaysia is the newest country to join Thailand and Sri Lanka in offering visa-free entry to Indians. Malaysia recorded 9.16 million tourist arrivals between January and June this year, with 498,540 from China and 283,885 from India, according to government data. That compares with 1.5 million arrivals from China and 354,486 from India in 2019, before the pandemic.
Vietnamis also mulling its visa restrictions to offer visa-free entry for Indians.
Agoda Travel Insights for December
The online travel agency shared the following insights related to searches done between October 1 and November 21, with check-ins scheduled for December 24th or 25th:
Top 5 International Destinations for Christmas:
Top 5 Domestic Destinations for a Festive Retreat:
Top Five Markets Planning Travel to India:
Top Five Destinations in India:
IndiGo, India’s largest airline by fleet size and domestic market share, has unveiled its new chatbot 6Eskai, which uses the latest GPT-4 technology.
AI Airline Assistance: IndiGo’s digital team said it worked with Microsoft to develop the chatbot to improve customer service through web and mobile ticket booking in 10 languages.
6Eskai Capabilities: The soft launch of 6Eskai showed a 75% decrease in the workload of customer service agents by handling additional tasks like applying discounts and completing web check-ins. The chatbot guides users through IndiGo’s booking process using natural language and is equipped to understand both typed and spoken instructions.
Yatra Online Limited, headquartered in India, has partnered with Aramco Asia India, a subsidiary of Aramco, to manage the company’s corporate travel.
Yatra Online is set to optimize Aramco Asia’s travel logistics and employee booking experiences through its travel management technology and network. The partnership will include Aramco’s subsidiary offices in India, Japan, Korea, Singapore, and Australia.
Yatra’s Expansion Plans: The online travel agency recently launched its initial public offering (IPO) on September 15. CEO and co-founder Dhruv Shringi, in conversation with Skift, explained the company plans to use these funds to advance its growth and capabilities in the corporate travel sector.
GoFirst airline, grounded for six months
Destinations worldwide have increasingly moved to lift visa requirements as part of their strategy to increase visitor numbers — visa processing delays are a major obstacle to the industry’s full recovery.
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