As if air travel didn’t have enough pitfalls on its own, there’s also the frustrating and real possibility that an airline could lose your checked luggage. According to a study by SITA, an IT company that provides bag-tracking systems to airlines, 26 million suitcases were mishandled in 2022, meaning lost, delayed, damaged, or stolen.
And although airlines have implemented various systems to minimize such occurrences (such as digital bag tags and programming within their apps to allow travelers to track their luggage in real time), there are some proactive steps you can take as an air traveler to minimize delayed or misplaced baggage.
Read on for a few things travelers can do to help keep track of their bags—and to help airlines keep track of them, too.
Even if you plan to take your bag as a carry-on, use a luggage tag with your contact information on it (and make sure that tag is securely attached). You never know when you’re going to be forced to gate check. For that contact information, be sure to put your name, phone number, and email address, as those are likely the fastest ways to reach you. Avoid putting your home address, as it could pose a safety concern.
Place your phone number and address inside the bag as well (in highly visible places!) so that an airline can easily contact you. You might also consider putting your travel itinerary in the luggage—it could help airline staff route it to you faster.
There are fewer opportunities for foul-ups and mishandling between flights when there are fewer connections and layovers. This is especially true on international flights where bags need to clear customs.
Airlines put barcode stickers on checked luggage so that they can scan them and keep track of bags. This is helpful if you lose a suitcase, but it could work against you if the airline staff can’t tell which sticker is from which trip. So remove old bag tag stickers from your luggage before you check it. Leaving them on could cause confusion and mean your bag is misrouted.
The FAA allows travelers to put AirTags in their bags, but note that not every brand of tracker will meet the safety requirements. “Luggage tracking devices powered by lithium metal cells that have 0.3 grams or less of lithium can be used on checked baggage,” the FAA said in a statement shared with AFAR. “Apple AirTags meet this threshold; other luggage tracking devices may not.” When you file your missing bag report with the airline, you can share its current whereabouts, which should help them find it more quickly. You can also mark your AirTag as lost within the app. If an airline staffer finds it, they can scan it with their Apple device and your contact information will pop up.
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