A snowboarder reported missing at a ski resort in California on Thursday was stranded on a gondola overnight in the cold.
15.01.2024 - 14:27 / insider.com
A Southwest Airlines passenger described enduring what felt like "Chinese water torture" during a domestic flight as she sat under a constant drip of an unidentified liquid.
The New York Post reported that Sophie Shaw, 24, was traveling from San Jose to Santa Ana, both in California, last month.
The Post, citing an interview Shaw gave to Kennedy News, reported that Shaw fell asleep shortly after takeoff, only to wake up to the realization that her "leg and seat were completely soaked."
She told Kennedy News that she initially thought a fellow passenger had spilled their drink on her, but she noticed a "big drip" coming from the overhead storage compartment.
In a TikTok video, now viewed over four million times, Shaw showcased the slightly yellow liquid dripping from above.
Shaw told Kennedy News that the cabin crew put paper towels in the overhead storage compartment to try to improve the situation.
However, she claimed that when she asked for help, the crew members were not "sympathetic whatsoever."
According to The Post, Shaw said she felt as if she was a "nuisance" and was told by a flight attendant that the plane was too full to move either her or the luggage.
"I was basically sitting in a puddle," Shaw told Kennedy News, before comparing it to Chinese water torture, which involves holding a victim in place and slowly dripping cold water on their face.
Shaw told the news agency that it was the "worst experience on a plane" she had ever had.
"It was really disgusting to sit through and I was feeling pretty grossed out the entire time so I literally just closed my eyes and listened to music to try and block it out," she said in her interview with Kennedy News.
Shaw added that the cabin crew should have offered to clean up the mess "at the bare minimum" and tried to rearrange the luggage to prevent further dripping.
According to The Post, Shaw filed a complaint to the help desk, who advised her to send an online claim, which she did.
Southwest offered her $150 as compensation, less than the $160 she paid for the flight, the newspaper reported.
Southwest did not immediately respond to Business Insider's request for comment, which was set outside of operating hours.
A snowboarder reported missing at a ski resort in California on Thursday was stranded on a gondola overnight in the cold.
Cabo San Lucas is experiencing massive growth as historic tourism numbers climb. Never before has this resort city on the southern tip of Mexico’s Baja California Peninsula seen so much development, and with the arrival of more top-name resorts, the area has quickly become one of the most popular luxury destinations in the world.
The memories of my first encounter with the California desert are so clear and intense that sometimes I wonder if I invented them, but I don’t believe so. I was hitchhiking across the States — it was the 1970s — and I was a young Englishman ‘on the road’, having read too much Jack Kerouac. My lift dropped me at a gas station near Barstow, a city in the Mojave Desert, in the south of the state. The car was air-conditioned and as I got out, I was hit by a wall of heat as strange and thrilling as anything I’d ever experienced.
It’s about to be a busy summer for Breeze Airways as the low-cost airline continues its route expansion quest, announcing nearly a dozen new seasonal flights.
Qantas debuted its new air safety video on Wednesday, and it hasn’t gone down well. The Australian flag carrier proudly posted a 10-minute version on social media that instantly sparked criticism. Aside from its length, comments have centered around distracting visuals and vague safety instructions.
On January 15, Phil Hardy planned to fly from Manchester, England, to John F. Kennedy International Airport in New York City with Virgin Atlantic — until he noticed four fastening bolts missing from a wing panel, the New York Post reported.
The federal government is doubling down on high-speed rail with an announcement it is helping to raise $2.5 billion for Brightline West.
A small homebuilt aircraft crashed off the coast of California on Sunday, The Associated Press reported.
The latest round of winter weather is fueling another wave of flight disruptions at major U.S. airports. After thousands of cancellations last weekend, the air travel headaches are piling up for travelers again Friday — with the biggest problems concentrated throughout the busy Northeast and mid-Atlantic corridor.
Arnold Schwarzenegger was temporarily detained at an airport in Germany after he failed to declare a pricey watch, caught in a little-talked-about travel snag.
Airbnb clearly doesn’t want a repeat of New York City’s defacto ban on short-term rentals in other destinations. So it announced the Airbnb Housing Council to better balance its own interests with those of U.S. cities and other communities.
The Federal Aviation Administration (FAA) will keep the beleaguered Boeing 737-9 Max planes grounded until it approves the aircraft manufacturer’s inspection and maintenance process.