The chief digital officer of Delta Air Lines sees the latest advancements of AI as a way to connect the historically fragmented customer experience.
07.09.2023 - 16:43 / skift.com / Wouter Geerts / Skift Research
In the world of short-term rentals, there are many ways people can book a stay. Offline bookings continue to make up a significant chunk of the market, albeit a declining one, and there are many niche online booking platforms, as highlighted in our Skift Short-Term Rental 250 map.
But the vast majority of bookings today come through three platforms: Airbnb, the market leader; Expedia Group’s Vrbo; and Booking Holdings’ Booking.com, which has a different strategy in terms of the types of properties it sells, property managers it works with, and its geographical focus.
In a new report by Skift Research, we focus on the two largest short-term rental online travel agencies in North America: Airbnb and Vrbo, and where data is available, we also add Booking.com to the mix. We investigate the types of listings on each platform, the value and returns on these listings, booking behavior and business dynamics that set these different platforms apart.
We attempt to tell you everything you’d want to know about the Airbnb – Vrbo rivalry in 20 charts… Sadly we failed, and give you 23 charts instead. As a bonus we sprinkle in some Booking.com analysis too, data permitting.
The chief digital officer of Delta Air Lines sees the latest advancements of AI as a way to connect the historically fragmented customer experience.
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