According to the just-released Airline Quality Rating study, Virgin America is the country’s best airline. Of the 13 airlines ranked in the study, Alaska Airlines was rated fifth.
Only time will tell what happens when the best airline is folded into the fifth-best airline. What we do know, now, is how various interested parties—customers, owners, managers, employees—are reacting to Monday’s announcement that Alaska will buy Virgin America for $2.6 billion.
RELATED: American Nixes No-Fee 24-Hour Reservations Hold
For his part, Sir Richard Branson, founder of the Virgin brand and a non-voting minority stockholder in Virgin America, was less than enthusiastic about the merger.
I would be lying if I didn’t admit sadness that our wonderful airline is merging with another. Because I’m not American, the US Department of Transportation stipulated I take some of my shares in Virgin America as non-voting shares, reducing my influence over any takeover. So there was sadly nothing I could do to stop it.
A Virgin America employee responded to Branson with her own sadness: “Thank you Mr. Branson for giving us the opportunity to be apart of such an amazing brand. It has been such an adventure working with Virgin America. We are all so saddened by our CEO’s decision.”
Many Virgin customers were deflated by the news as well.
I know Alaska. I’ve flown Alaska. But Alaska ain’t no Virgin America…
Hoping that this doesn’t change how this wonderful airline operates!! Sir Richard began what will always be the best airline around!
Mr. Branson. Thank you for helping make VA a reality. I’m very disheartened about this merger, it’s like a third world country buying the ruling government of a developed and thriving nation. I do not expect to see the brand or any remnants of VA within a few months of approval. I have worked with Alaska and I do not have any confidence that they would even consider the customer experience as they grind every penny out of already dissatisfied customers. The only thing they want is your routes and gates.
… Please Mr. Branson, if the Virgin America brand dies under this merger with an inferior Alaskan Airlines, start again. Give us a new Virgin option.
Elsewhere, travelers on FlyerTalk were similarly dismayed by the prospect of Virgin’s acquisition by Alaska:
Enjoy the product and Virgin experience while it lasts.
Time to redeem all my Elevate points, stop using the CC, and move on. I have no interest in AS, at all.
Virgin America shareholders can only be thrilled with the merger, as the airline’s stock price has soared by 41.7 percent following the deal’s announcement. Shares of Alaska Airlines, on the other hand, are down 2.9 percent on the news—reflecting investors’ unease concerning the
The website maxtravelz.com is an aggregator of news from open sources. The source is indicated at the beginning and at the end of the announcement. You can send a complaint on the news if you find it unreliable.
Enter the Holland America Line “Choose Your Cruise” sweepstakes by March 31, 2016, for a chance to win the grand prize: a seven-day Holland America Line cruise for two to the winner’s choice of Alaska, Canada and New England, the Caribbean, or Europe, including most onboard meals.
Likely in response to JetBlue’s systemwide double-points promotion, in effect through February 29, Virgin America is also offering double points, but only on select routes.
With the high probability of Virgin America’s being folded into Alaska Airlines within the next two years, Virgin loyalists are in the market for an alternative. And JetBlue wants to be that alternative.
Today, two storied travel brands that are destined for the scrap heap announced a marketing partnership that only serves to make their imminent demise that much sadder.
Judging by their load factors, U.S. airlines are doing just fine. For June, Alaska Airlines filled 86 percent of its seats; Delta flew 87.7 percent full; other carriers’ results are expected to be similarly robust.
By traditional measures, Alaska Airlines is a carrier of decidedly modest size, even after its acquisition of Virgin America. Its own flight network is small, compared to those of American, Delta, and United. And it’s not a member of one of the three global airline alliances.
With Alaska Airline’s acquisition of Virgin America, it was just a matter of time before Virgin’s loyalty program, Elevate, was terminated and its members folded into Alaska’s Mileage Plan program. In the meantime, the programs were somewhat integrated, allowing reciprocal mileage earning. And beginning on January 9, 2017, Elevate members will be able to convert their points at a 1:1.3 ratio to miles in Mileage Plan, and have their Virgin status matched in Alaska’s program.
Want to fly Virgin America as an elite member of the airline’s Elevate program? If you’ve already earned elite status with American, Delta, Southwest, or United, Virgin America will match that status, for three months.
Virgin America thinks its new “Flights with Bennies” campaign is cheeky. In name, perhaps. But really, it’s just another refer-a-friend bonus promotion. Which isn’t a bad thing.
Two months ago, when Alaska Airlines bought Virgin America for $4 billion, the consensus prediction was that San Francisco-based Virgin would be slowly integrated into Alaska until it was nothing more than a historical footnote. In other words, what customers love about Virgin would be lost in transition.
Enter the Hallmark Channel “Summer Nights” sweepstakes by August 29, 2016, for a chance to win one of two grand prizes: 1) a seven-day Virgin Islands cruise for two, including air and hotel before and after the cruise; 2) or a four-night trip to Victoria Island, British Columbia, to visit the set of “Chesapeake Shores,” including air, transfers, and hotel.
Last week, amid unconfirmed rumors that Virgin America was in merger talks with unnamed potential acquirers, I suggested that the best fit would be a combination with JetBlue. According to a new Bloomberg report, I was half right: One of the would-be buyers is indeed JetBlue; the other is Alaska Airlines.