The first time Johnny Ward went to Chiang Mai, Thailand, he was 22.
08.05.2024 - 08:13 / breakingtravelnews.com
Aspire, Swissport’s global airport lounge business, has unveiled a new three-tier service product across the expanded lounge space at Newcastle Airport, offering travelers an unrivalled choice in luxury and comfort ahead of their journeys.
Aspire Executive Lounges and Newcastle Airport have opened their brand-new lounge, following a multi-million pound refurbishment and expansion of the lounge surface space. The new lounge offers a significantly increased capacity to accommodate passengers wishing to relax, refresh or work during the busy summer travel period.
As part of its strategy to bring innovation and an enhanced customer experience, the lounge at Newcastle Airport will be the first Aspire lounge to offer three lounge products to passengers. Alongside the core Aspire offering there will be two new options, Luxe by Aspire and The Suite by Aspire.
Luxe by Aspire benefits from exclusive self-service food and beverage options and bespoke private and open working spaces aimed particularly for the business traveler.
The Suite by Aspire provides dedicated staff providing meet and greet and a fully hosted table service akin to a high-end restaurant and serving freshly prepared meals.
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All three tiers will offer a wide selection of delicious food and beverages. Travelers will also find ample charging facilities, high speed internet, a selection of digital newspapers and magazines and HD television. To ensure nobody has to rush to their departure gate, there are plenty of screens displaying upcoming boarding times. The new lounge was designed in collaboration with award-winning commercial interior designers DV8 Designs
“We’re delighted to launch this new product at Newcastle. Our new approach is the result of extensive research into understanding of what our customers truly want from their lounge experience,” says David Collyer, Global Vice President of Executive Lounges. “Airport lounges have seen a marked increase in demand from passengers looking for an elegant space to relax and dine, whether for business or pleasure. The addition of ‘Luxe’ and ‘The Suite’ will mark a real step-change in delivering the premium service our guests are looking for.”
He adds: “Our vision is to translate the premium hotel experience into the executive lounge experience. Aspire is the first in the aviation sector to join the prestigious Institute of Hospitality and UK Hospitality, and we are fully committed to becoming the world’s leading airport hospitality brand.”
Dean Ward, Director of Commercial at Newcastle International Airport, says: “We are committed to giving our passengers the best possible airport experience and work closely with our business partners to ensure that we continue to provide the
The first time Johnny Ward went to Chiang Mai, Thailand, he was 22.
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